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North Carolina Mutual Health Insurance Company

Founded in 1898, North Carolina Mutual Life Insurance Company was the first African American insurance organization in the United States. The company provided the impetus for social change and the economic stimulus of minority communities. NC Mutual helped to lift up many African Americans by providing a strong, positive image and remaining committed to self-help. The phrase “merciful to all” was the company’s first motto.

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Company History

NC Mutual was patterned after the popular mutual benefit organizations of the day. One of NC Mutual’s founders and its first president, John Merrick, was born a slave in 1859. He, along with the other six organizers of the company, had a vision. They not only wanted to sell affordable insurance products to residents of their own neighborhoods; they intended to reinvest the profits earned from these sales right back into their policyholders’ communities.

Today, NC Mutual is the largest insurance company of its kind in the US. NC Mutual specializes in life insurance products. True to its humble beginnings, NC Mutual continues to give back to its community in many different ways, by creating jobs, providing loans and by making donations and investing in worthwhile organizations. NC Mutual is truly a socially responsible company.

A new NC Mutual corporate community initiative, the Affinity Group program, is designed to service the needs of minority organizations in the community. It does this by providing the following services:

  • Becoming a corporate sponsor
  • Planning and supervising fundraising activities
  • Sponsoring financial seminars
  • Engaging in philanthropic activities and community partnerships
  • Promoting volunteerism

Through national groups such as the Urban League and NAACP, NC Mutual reaches out to more than 13 million African American Families. Other groups include the Business Owners, counting more than 5,000 African American entrepreneurs on its member rolls, and the Baptist Convention that holds sway over 41 thousand churches with more than 8.3 million family members.

The year 2010 was a profitable one for NC Mutual. They enjoyed continued growth and success in their group programs with partner Minnesota Life. In 2010, NC Mutual acquired the Signature Group; an Alabama based company that carries financing on more than 100 funeral homes across the country.

NC Mutual Financial Ratings

In line with NC Mutual’s profitable 2010, A.M. Best saw fit to upgrade the company’s ratings in 2011. Both NC Mutual’s financial strength and credit ratings have been upgraded and the outlook for both is listed as “stable.”

North Carolina Mutual Life Insurance Company Address

North Carolina Mutual Life Insurance Company
Mutual Plaza
411 W Chapel Hill St
Durham, North Carolina 27701


NC Mutual Life Insurance Products

NC Mutual’s trademarked life insurance products include the “Platinum” series of term and whole life programs.

Whole life plans offer constant benefits and premiums until age 100, maintain cash valuations, and have dividend potential.

Term programs feature 10 or 15-year terms, fixed premiums, special non-smoker rates and are available for persons up to 95 years of age. They may also be converted to whole life programs without a medical examination.

NC Mutual’s fixed, tax deferred, annuity programs feature flexible premiums and payment schedules, attractive rates of interest and require no medical examinations.

Pre-arranged funeral benefit programs feature a single premium with guaranteed benefits and the flexibility of NC Mutual’s other programs.

NC Mutual Customer Service

NC Mutual believes in responding the needs of their customers quickly and efficiently. Their customer service webpage provides access to downloadable forms and includes a brief question form. Toll free phone access is also available by calling 800-626-1899

NC Mutual Careers

There are links providing information and application material for those who wish to become NC Mutual agents. There is also a separate portal for existing NC Mutual agents. Current corporate job openings are listed on their website. An application may be downloaded and completed or it may be sent electronically to NC Mutual at [email protected]

The company provides excellent benefits including:

  • Generous retirement program
  • Life insurance
  • Health and wellness coverage
  • Assistance for continuing education
  • Shortened workweek
  • Liberal holiday and vacation schedules

There are also on-site incentives including a discount cafeteria and banking facility.

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