This American Phoenix Health Insurance Company Review explores Waco, Texas-based American Phoenix Life & Reassurance Company. The company is a wholly owned subsidiary of American Life Income Insurance Company, Inc. Contact the company at:
1200 Wooded Acres Drive
Waco, TX 76710-4436
Phone number: 254-761-6400
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American Life Income Insurance Company, Inc. is part of the Torchmark, Inc. group of insurance companies. The group owns direct mail-focused Globe Life & Accident Insurance Company and Liberty National Life. The company offers health insurance, accidental/death insurance, long-term health care, and Medicare supplemental health insurance programs.
American Phoenix Health Insurance Customers
The Torchmark, Inc. group, including American Phoenix Life & Reassurance Company, sells products to customers with middle-income and lower middle-income customers. The company markets its products and services through small credit unions in the United States and Canada. Labor unions throughout the U.S. also purchase the health insurance, accident insurance, term, and whole life insurance products sold by the company.
According to the company website, the firm has approximately 20,000 commercial customer groups, including fraternal associations, sports groups, and not-for-profit organizations. The company has served unions for 50 plus years, and believes in the motto “Be Union, Buy Union.” The company is served by a collective bargaining agreement with OPEIU Local 277 (U.S.) and UFCS Local 1518/CEP 247 (Canada). The company maintains a Labor Advisory Board (comprised of presidents, vice presidents, secretaries, treasurers, and other labor leaders).
American Phoenix Health Insurance Company is committed to the service of working families, and supports a union-favored, politically active position. The company supports PACs and sponsors a “get out and vote” message to its members.
American Phoenix Health Insurance Company reports 2 million plus policyholders. The company’s NILICO (New York subsidiary) has 9.2 million union members and $17 billion in insurance products’ coverage. The company has written $35.2 billion in life insurance.
American Phoenix Health Insurance Products & Services
In addition to accident and hospital coverage programs, the company offers critical illness and cancer coverage policies (along with term and whole life insurance products). The company provides lay-off and strike premium waivers for union customers.
Free products and services offered by the company include:
- Social Security Benefits update reports
- Partners ™ Discount Program
- Group AD&D
- Identity Theft Prevention Kits
- Family Information Guides
American Phoenix Health Insurance Agents
The company sells insurance products through direct marketing via U.S. mail, television, Internet, and statement stuffers, and focuses on the sale of health, accident, and long-term health care policies for older patients. The company also uses a national network of employed agents as well as an independent insurance broker and agent network. The company’s primary markets are the United States and Canada, although the company also does some business in New Zealand.
American Phoenix Health Insurance Financial Information
The company’s parent, Torchmark, Inc., posted fiscal year-end 2010 sales of $3.37 billion, or net income of about $517.06 million. The company had one-year net income growth of about 27.68%. The company’s total assets are about $16.1 billion. Torchmark’s market value is approximately $4.72 billion. Dun & Bradstreet assigns the company a low-risk vendor status.
In 2007, parent Torchmark, Inc. moved its headquartered subsidiaries incorporation to the state of Nebraska in order to take advantage of lower tax rates. Torchmark sold United Investors Life Insurance Company to Protective Life for $343 million. The company ceased its sales of variable annuity insurance contracts with the sale of United Investors Life Insurance Company. Sister company Liberty National Life focuses on clients in the Southeast U.S. Globe Life & Accident targets customers seeking life and supplemental health insurance through direct marketing techniques.
American Phoenix Health Insurance Competition
The company competes most directly with Monumental Life, the Unum Group, and Prudential Financial Services. The company also competes with Gerber Life, Guardian Life, Amalgamated Life, Aflac, Penn Treaty, Allstate, Lincoln Financial Group, Northwestern Mutual, Texas Life, and State Farm throughout the United States.