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Twin City Fire Health Insurance Company

Overall RatingNo Ratings
Customer ServiceNo Ratings
NetworkNo Ratings
PlansNo Ratings

Twin City Fire Insurance Company has roots that date back over a hundred years. The company is now a subsidiary of The Hartford Financial Services Group, better known as simply, The Hartford. Twin City Fire is a private property and casualty insurance provider offering several personal and commercial types of policies. Although health insurance is listed as one type of policy offered by this company, it appears that they mostly specialize in workers compensation and automobile insurance.

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Twin City Fire Insurance Company Information

Twin City Fire Insurance Company was established in 1910 and was formerly known as Twin City Fire Insurance Company of Indiana. It is now part of The Hartford Financial Services Group and is based in Hartford, Connecticut. The Hartford, which was founded in 1810, is now one of the country’s largest financial services companies.

Twin City Fire Insurance is currently led by President and Chief Executive Officer, Juan Carlos Andrade. It is authorized to conduct business in all 50 states plus Washington, D.C., but the majority of its policies come from New York, California, Florida, and Texas.

Twin City Fire Insurance Company Contact Information

Although Twin City Fire Insurance does not have their own website, you can find information pertaining to the company on the website for The Hartford. For additional information, you can call or send correspondence to Twin City at:

1 Hartford Plaza
Hartford, CT 06115-1707

Phone Number: (860) 547-5000
Toll Free: (800) 937-3727

Twin City Fire Insurance Company Ratings

Twin City Fire Insurance Company and its parent company, The Hartford, have received solid ratings for financial stability and performance. The company has received a rating of A+ (Superior) from AM Best (http://ambest.com) despite some economic difficulties during the financial turmoil of 2008, during which time The Hartford received TARP funds from the government. They have since repaid all of that money and remain financially secure.

Twin City Fire Insurance Company has also received a rating of A+ from the Better Business Bureau (www.bbb.org). This rating is based on the length of time the company has been in business, the complaint volume compared to that of other companies of the same size, and its responses to and resolutions of complaints.

Twin City Fire Insurance Company Agents

The Hartford Financial Services Company uses a network of over 15,000 independent agents across the county to market its products and those of its subsidiaries, including Twin City Fire Insurance Company. These agents are not employed by Twin City or The Hartford and will work with clients to get them the best deal possible on insurance.

Twin City Fire Insurance Company Products

Twin City Fire Insurance sells a variety of private and commercial insurance policies; however, workers compensation and auto insurance policies are their specialties. Although health insurance is listed among the types of policies sold by Twin City, no further information could be obtained regarding specific health insurance policies offered by this company. Types of insurance policies listed include:

  • Workers Compensation
  • Auto Insurance
  • Liability Coverage
  • Group Life Insurance
  • Homeowner’s Insurance
  • Fire Insurance
  • Burglary and Theft Coverage
  • Fidelity and Surety Bonds
  • Collision Coverage
  • Marine and Inland Marine Coverage
  • Accident and Health Insurance

Twin City Fire Insurance Company Medical Provider Network

Although health insurance specifics could not be found, more detailed information was available regarding Twin City Fire Insurance Company’s Medical Provider Network relating to their workers compensation policies. This provider network is operated by American All-Risk Loss Administrators (AARLA). These doctors and medical facilities specialize in occupational healthcare in order to help employers minimize loss of productivity due to an employee’s absence.

In order to carry a workers’ compensation policy with Twin City and utilize its Medical Provider Network employers must agree to:

  • Post a notice for employees regarding the use of the medical provider network
  • List designated emergency and non-emergency medical facilities for employees to use in the event of a work related accident
  • Make sure that employees visit the designated medical facility within 24 hours of the accident
  • Provide employees with the appropriate forms
  • Have employees sign documentation that they have been made aware of the Medical Provider Network and maintain this documentation in each employee’s personnel file
  • Report injuries promptly to AARLA by calling (800) 500-3744 or sending a fax to (800) 500-3486

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