This review is for the Philadelphia American Health Insurance Company. A subsidiary of the New Era Life Insurance Companies, the Philadelphia American Health Insurance Company (also known as the Philadelphia American Life Insurance Company) offers life and health insurance products for individuals.

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There are two different health insurance products offered through the Philadelphia American Health Insurance Company, and this review will cover both of them. It will not cover the annuities program and life insurance coverage offered by the company.

Founded in 1924, the Philadelphia American Life Insurance Company prides itself on good, honest customer service, and providing their customers with care and compassion.

Philadelphia American Health Insurance Company Locations

The main corporate office of the Philadelphia American Health Insurance Company is located at:

11720 Katy Freeway, Suite 1700
Houston, Texas

In addition, there is a satellite office located in Omaha, Nebraska.

The primary telephone contact numbers for the Philadelphia American Health Insurance Company are 1-800-552-7879 and 1-800-554-0092. Customer service for the company can also be reached by email at home@neweralife.com.

Philadelphia American Health Insurance Company Products

The Philadelphia American Health Insurance Company offers four different products for individuals, with two of them focusing on health insurance.

The products are:

  • Medicare supplement product
  • Life insurance for final expenses
  • Annuities
  • Traditional health insurance

For the purpose of this review, we will focus on the Medicare Supplement and the regular health insurance.

The Medicare Supplement Insurance is designed to help individuals meet their own specific health care coverage needs.

The coverage includes both Medicare Part A and Medical Part B coverage, and certain individuals who opt for the additional covers can have their Part A and Part B deductibles covered as well.

In addition, the Medicare Supplement Insurance through the Philadelphia American Health Insurance Company offers coverage for time in a skilled nursing setting as well as required health care services when outside the United States.

The other health insurance coverage provided through the Philadelphia American Health Insurance Company gives individuals and their families’ coverage during a job transition, in-between jobs, or at any other time coverage is needed.

There are three different products available, and each of them provides coverage for certain conditions.

The Health Saver Plus One product gives families the option of securing health insurance at an affordable rate. This plan allows customers to design the coverage based on their individual needs as well as their families’ needs.

The second product is the Critical Illness One coverage, which helps individuals cover the expenses that might come from a serious illness or accident.

The coverage through the Critical Illness Insurance gives covered individuals a lump sum cash benefit of up to $50,000 depending on the illness. Some of the illnesses that are covered include:

  • Needed organ transplant
  • Bypass surgery
  • Cancer
  • Stroke
  • Heart attack
  • Renal failure

There is also the Philadelphia American Health Insurance Company 24-Hour Accident Expense Plan. This coverage offers benefits to customers who must cover expenses associated with an unexpected and catastrophic accident.

These benefits not only help cover medical expenses, but everyday living expenses as well. In addition, covered individuals and their families are compensated for an accidental death, transportation by ambulance or helicopter, as well as complete or partial dismemberment.

Philadelphia American Health Insurance Company Reviews

The Philadelphia American Health Insurance has earned a rating of B+ from the A.M. Best Company for financial strength.

However, the Philadelphia American Health Insurance Company is not accredited by the Better Business Bureau, and has been given a rating of F by the BBB.

The reason for the F rating is because there was one complaint filed against the Philadelphia American Health Insurance Company, but it was never addressed.

Philadelphia American Health Insurance Company Careers

There is no information available on the Philadelphia American Health Insurance Company about careers or employment opportunities. This could be because there are currently no opportunities available at any of the three companies, or because they do not advertise their positions online.

Individuals that are interested in applying for a job with the Philadelphia American Health Insurance Company are encouraged to contact the main office to inquire about any open positions.

In addition, applicants can send a letter of interest and resume to the corporate office in Houston, Texas.

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