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Century Health Insurance Company

Overall Rating11111
Customer Service1.671.671.671.671.67
Network1.671.671.671.671.67
Plans11111

A review of Century Health Insurance Company finds Century Health Solutions, Inc., based in Topeka, Kansas. Originally founded as a managed care company in 1993, Century Health acquired an insurance agency, which allows it to now offer products and services from other insurance companies.

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Century Health Solutions, Inc. is a PPO, which stands for preferred provider organization. This means that it contracts with certain healthcare providers, also known as preferred providers, who discount their services to PPO members. If members go to these preferred providers, they get better rates for services and higher levels of coverage. Century currently services more than 20,000 customers.

Century Health Solutions Contact Information

Century Health Solutions, Inc. is located at:

2951 SW Woodside Drive
Topeka, KS 66614-4181

If you need to send correspondence, a claim, a bill, or any other item in the mail, you can send it to:

Century Health Solutions
P.O. Box 1676
Topeka, KS 66601-1676

To reach the company via phone, dial 785-233-1816 or toll-free at 1-800-227-0089. Whichever number you dial, hit extension 370 to speak to Customer Service between the hours of 8:00 a.m. and 4:30 p.m. CST, Monday through Friday. Extensions 345 or 352 will get you to the company’s Marketing Department, if you are an agent, employer, or broker. You may also contact Century Health using the online submittal form on their website.

Century Health Solutions Products

Century Health Solutions offers its healthcare products to individuals through their employers. If you are interested in Century Health’s services, you will have to check to see whether they are offered at your job as part of your benefits.

Century Health has a wide PPO network of hospitals, medical facilities, doctors, and specialists throughout Kansas, Missouri, Nebraska, and Oklahoma. PPO customers do not submit their own claims; instead, the participating medical providers submit a bill reflecting their discounted rates directly to Century Health. Century Health is not just committed to getting its customers the best healthcare rates; it also makes sure that all PPO providers meet stringent quality and credentialing guidelines.

In addition to its PPO network, Century Health operates as an independent insurance agency for employers, enabling them to offer their employees health insurance plans from other providers. These employee benefit plans may include:

  • Medical
  • Dental
  • Vision
  • Life insurance
  • Prescription drug coverage
  • Disability

Century Health also offers voluntary payroll deduction programs in which employees can choose to participate. The selection for these programs includes:

Term and permanent (or whole) life insurance

  • Dental
  • Disability
  • Long-term care
  • Cancer and critical illness
  • Supplemental medical coverage

Century Health Solutions Providers

There is no charge to become a provider in Century Health’s PPO provider network. All participating providers must agree to charge patients the procedure fees sanctioned by Century Health. These fees are determined by comparing internal charge information and external professional resources, and the amounts are reviewed on an annual basis.

Providers benefit from Century Health Solutions’ marketing efforts–once a provider joins the network, Century Health will publish them in the provider directory and encourage members to visit their office. Century Health prefers that providers get all of the medical staff in their office to participate in the PPO network, although the company does not require it. It also prefers that a provider involve all of their office locations, which makes it easier and less confusing for patients.

In addition to physicians, Century Health also provides credentials for other healthcare providers within their network:

  • Physician assistants
  • Nurse practitioners
  • Oral surgeons
  • Chiropractors
  • Speech therapists
  • Podiatrists
  • Marriage and family therapists
  • Physical therapists
  • Nurse mid-wives
  • Professional counselors
  • Optometrists
  • Licensed clinical social workers
  • Audiologists

Once begun, the credentialing process takes approximately three weeks, and credentials are valid for two years.

Century Health Solutions Careers

Century Health looks for enthusiastic people work in administrative, clerical, managerial, and technical positions. However, the company does not currently have any open positions.

Century Health Solutions Reviews

Because Century Health Solutions functions as a managed care company, A.M. Best Company, a leading insurance rating company, has not rated it. A search of the Better Business Bureau online records finds that the company has been accredited since 1999. Century Health has received an “A+” rating from the BBB, with no record of complaints in the last three years.

If your job does not offer health insurance and you are still looking for coverage, enter your zip code in the box below. Then shop the list of providers and their health insurance rates to find the one that best fits your needs.

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3 reviews

    • 11111
    • 33333
    • 33333
    • 11111

    Horrible coverage. Not sure why we ever went with them.

    Although we paid our premium each month, we still had to pay lots of out of pocket expenses. It was like buying an umbrella expecting coverage just to find lots of holes so you were without protection.

    • 11111
    • 11111
    • 11111
    • 11111

    started working for Crossmark in June, got a notice in Oct in my inbox that said I was eligible for Century healthcare insurance and had 31 days to enroll. So, I applied for coverage got a confirmation email.

    After a few weeks, I called to find out what was going on with my coverage and Century Health told me that I was no longer eligible since I had 2 months from when I first began working for Crossmark (i.e., Aug). I explained that I only knew about being eligible from the email that I got in OCT. They said that they had no idea why I was notified after the time to apply was over and that I would have to wait for open enrollment in Dec.

    So I waited until Dec, to reapply and when I go to their online application, it is outdated (offering coverage for 2016). Considering that Open Enrollment for the Marketplace is also during this time, Century Health is making this situation very stressful! CenturyHealth has poor customer service and lack communication within their company and with the employer that hired them.

    The ONLY notice that I received about being eligible for coverage was expired and I have received no further notices or even exact dates of when open enrollment is!

    • 11111
    • 11111
    • 11111
    • 11111

    Horrible coverage!

    They use every loophole so they don’t have to cover anything! It is by far the worst health insurance I’ve ever had. They basically just take your money and don’t cover you when you need it. You will pay your premium plus ever procedure and expense out of pocket.

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