A non-government site powered by Health Insurance Associates, LLC., a health insurance agency.
Intergenerational family on beach

Compare plans from top companies.

First Health Insurance Company

First Health Insurance Company is a subsidiary of Coventry Health Care and is based in San Diego, California. They offer a nationwide PPO network to serve the needs of clients who manage employee health benefits plans. The company currently serves over 3.5 million people throughout the United States. First Health prides itself on superior access to healthcare providers across the country at a reasonable rate.

Compare rates from First Health to other health insurance providers in your area. Click here and enter your zip code for a list of rates from local health insurance providers.

First Health Insurance Company History and Information

The First Health network began in California in 1984 and was known at the time as CCN Managed Care, Inc. The network quickly expanded beyond California in the following years. In 2001, the First Health Group acquired CCN Managed Care, and the name was changed to First Health Insurance. Coventry Health Care acquired First Health in 2005 as part of a plan to integrate several provider networks to create more flexibility for clients. This integration of networks was completed in 2008.

First Health Contact Information

If you would like to contact First Health for additional information, to file a claim, or to find out about providers in your area you can do so via the online contact form or via the following phone numbers. Customer service representatives are available to take your calls from 7am to 7pm, Monday through Friday, Central Standard Time.

Members and Clients: (800) 226-5116

Providers: (800) 937-6824

General Inquiries: (800) 247-2898

First Health Insurance Products

First Health offers health insurance products to clients with a variety of options to best meet the needs of their employees and their families. They claim to offer the largest nationwide PPO network of providers. With a PPO plan, you have the freedom to choose any provider you wish, but you can minimize expenses by selecting a provider that is in the First Health network.

First Health also offers a variety of “value added” options within its PPO network. These options include:

  • Clinical Management
  • Non-Network Discounts
  • Fee Negotiations
  • Comprehensive Transplant Program
  • Dental and Vision Coverage

First Health Insurance Network Providers

By selecting medical professionals within the First Health Network, you will pay nothing more than minimal co-pays based on the plan arrangement you or your employer has chosen. The network offers more than 550,000 participating doctors, hospitals, and other health care professionals in all 50 states plus Washington D.C. and Puerto Rico. You can find providers in your area by calling a customer service representative or by using the online search form. When you use this form, you have the following options to search by:

  • Find a Doctor
  • Find a Hospital
  • Search Based on Medical Condition
  • Find a Behavioral Health/ Substance Abuse Provider

Find an Ancillary Service Provider – These include:

  • Clinical Labs
  • Radiology Services
  • Physical Therapists
  • Chiropractors
  • Psychologists
  • Surgery Services
  • Ambulatory Surgery Centers
  • Home Health Care
  • Find an Urgent Care Center
  • Find an Allied Health Care Professional

First Health Network Advantages

When you use a provider within the First Health Network you not only save yourself money, you gain several other advantages. Aside from only paying a co-pay, you also never have to fill out a claims form. All claims are filed for you. Additionally, since First Health receives contracted rates from providers, services cost less and the company can offer lower co-pays.

Unlike most health insurance companies, most plans within the First Health PPO network do not require you to select a primary care physician. The company does recommend having one; however, because this doctor can be the keeper of all of your medical information, which helps when you have medical questions or need support in dealing with an illness or other medical issue.

First Health Insurance Claims

You will never have to fill out any claims forms with First Health, nor will you have to contact the company yourself when faced with an illness or injury. Instead, if you need to see a specialist, ask your primary doctor to refer you to one within the First Health Network. You do not have to do anything else.

If you are admitted to a hospital in an emergency situation, you should have the hospital contact the First Health review organization that is listed on your insurance card within 24 hours of being admitted. Once again, you do not have to do anything else, allowing you to focus on your health and healing.

Get health insurance quotes from companies like First Health in your local area. Simply click here and enter your zip code for a free list of health insurance quotes.

69 Comments to “First Health Insurance Company”

  1. erin says:

    “I was with First Health insurance and the company who I was with who used their network actually went bankrupt.

    First health didn’t bother (when docs then sent their claims to them) to tell them that the company had gone bankrupt. I called them and they were extremely rude with a website often down (when I would try it) that was nearly impossible to navigate.

    SO glad to be out of that network and with decent insurance now!”

    1/5
    1/5
    1/5
    1/5
    1/5
  2. Vicki says:

    “This is the worse insurance plan ever. I have spent over 8 hours on the phone calling doctors from your directories to see if they are accepting new patients to be told they have never heard of First Health Network or that they are no longer in your system.

    This is over 36 offices I have called and have called 5 times to you for no help either and have been told there is nothing that you can do for me. What kind of customer service is that.

    HMO’s are the best and I wish I still had them. This is for the birds and this is disgusting at what you have to go thru.”

    1/5
    1/5
    1/5
    1/5
    1/5
  3. Patsy Lewis says:

    “Ever since First Health Network become the service provider for the PPO for my health insurance GEHA they have dropped all the established doctors in our area. There is no cardiologist with 25 miles of where we live and we do not live in a rural area.

    I am going to go back to a higher costing health insurance to be able to get better health care for my family.”

    1/5
    1/5
    1/5
    1/5
    1/5
  4. Mark says:

    Horrible across the board !

    1/5
    1/5
    1/5
    1/5
    1/5
  5. John Nakyou says:

    “Very Tricky sales people tried to sign me up but I discovered that’s it’s only a discount card with no stop loss limit so good luck if you end up in the hospital god forbid and if you have to see a specialist its worth trying to find one that takes it.

    and on top of all that they wanted to charge me $170 for an application fee, no thanks but thanks its a ripoff plan.”

    1/5
    1/5
    1/5
    1/5
    1/5
  6. Casper says:

    “Never got past the first phone call to even sign up, totally rude and pushy. I just wanted an email regarding the plan the rep was talking about but he just wanted payment information and when I said I wouldn’t give payment information without having something to read and review and be able to decide which way I wanted to go with it. He became very loud and very rude about just give me your payment information and you will have insurance.

    That’s all fine but I just don’t blurt out credit card information over the phone to someone I don’t know and who is resistant to give me written information first as to what it is I am exactly paying for.

    All that actually got me to these reviews and I’m glad I just said forget it.”

    1/5
    1/5
    1/5
    1/5
    1/5
  7. Rachel Harris says:

    SCAMMED me the worst I have ever been!!!! Not even health insurance!!!!! Criminal activity!!! Is what it is!!

    1/5
    1/5
    1/5
    1/5
    1/5
  8. Rachel Harris says:

    “STAY away from first health and simple health they are uninvolved together and tried taking 400.00 from me and I gave them ALL ALL my info!!!!!!! Very much identity theft!!! And they have my bank info!!!!

    Terrible to not know when something could come up as mistaken identity thanks to THIS FAKE INSURANCE PEOPLE!!!! It all sounded legit!!!!! Until after I gave them ALL my info……. THEN they asked that I agree to not talk to the bank about our transaction!!!!!!!

    That’s when I said I don’t know about this and hung up!!!!!!!!!! Still, they HAVE ALL my INFO IDENTITY THEFT!!! SOMEONE, PLEASE HELP Federal government someone!!!!!!!!!!”

    1/5
    1/5
    1/5
    1/5
    1/5
  9. Lupe says:

    “Hello Everyone!

    I almost signed up with First Health and Simple Health (Simple American Health), they told me I was going to pay $113.08 for monthly premium and a one-time fee of $125.00 Guarantee Fee for a PPO insurance coverage with 0 deductibles, unlimited usage, labs, med., hospital coverage, office visits co-pay of $20-50;

    I said I had to check to see if they were legitimate; he said he would help me verify in the computer that they are legitimate, when he started to tell me how to verify it, instead I went to you guys’ reviews and I told him everything I was reading and then I heard a tape saying: You have been terminated from this phone conference and I was cut off, and he never called me back; well, even if he had I would not have signed up after all, but thank you guys for posting this information that helped save me.

    I did not provide him any personal information, the only thing is the Clinic and Dr’s name I go to. I will probably call them to tell them if they get any requests from First Health or Simple Health, or Simple American Health that they are an identity theft scam and not to provide them with any information.

    Thanks again for the great service you provide to others by posting the truth about these illegitimate companies. All reviews, in my opinion, deserve a 0, but since there is no 0, and I was told I had to choose a number, I had no choice but to choose 1, but they are a 0!!!! It also sounded too good to be true!”

    1/5
    1/5
    1/5
    1/5
    1/5
  10. Jack Smith says:

    “I specifically asked them if a local medical group took them, and was told yes, so I signed up with them. I found out later that nobody in my area accepts them, so I call to cancel today, and got transferred from a woman is Malaysia )who barely spoke English) to a female robot (who knows where) that I hung up on when it refused to cancel, and kept telling me how to contact doctors.

    I called back and got to speak with live humans, who said that the policy would be canceled and a full refund given, in 3 to 10 business days! We will see what happens!”

    1/5
    1/5
    1/5
    1/5
    1/5
  11. Roger says:

    “I too just wanted info e-mailed to me about this plan and the person on the other end of the phone got very irate with me and told me to go to Health Care.gov and he hung up.

    Very poor customer service am glad it didn’t go any further. Told him I had just retired and was looking for Health ins. for my wife and I. not good customer service at all.”

    1/5
    1/5
    1/5
    1/5
    1/5
  12. Josette Jeanis says:

    “I signed up for this so-called insurance. Complete rip off!!! I canceled today and got a confirmation email saying terminated in 30 days!! I called back and told them to cancel effective immediately today!!!

    If I would not have read the fine print, I would have lost my refund!! If I do not get my refund or credited back the next phone call will be from my attorney!!

    I never write reviews, but this is a scam!! If you think it’s too good to be true, it’s too good to be true !!!”

    1/5
    1/5
    1/5
    1/5
    1/5
  13. Mike Schmidt says:

    First health actually helped me with finding my doc that was In network, the doc appt went fine and so did my colonoscopy, I had a good encounter with them, sorry to read all these

    4/5
    4/5
    3/5
    4/5
    5/5
  14. Al says:

    Holy smokes. This is a scam. Extremely aggressive sales people and when they do not close immediately they just hang up. They use every trick in the book to get you to commit immediately. BUYER BEWARE!

    1/5
    1/5
    1/5
    1/5
    1/5
  15. D. Hernandez says:

    “The only reason I have this insurance is through my work, and this is the first insurance that I have had outside of one provided by my family. So far, it has been somewhat difficult to find doctors that actually take this insurance, in part because the insurance website seems to be grotesquely inaccurate.

    Despite difficulties searching, once I am able to find a doctor and set appointments, the office will have had no problems with the claim. Honestly, the website alone and the lack of information on insurance coverage plans makes me still think that this must be a scam of sorts, but since it seems to deliver when I need it, I might have to stick with it until I can afford insurance that doesn’t completely raise my skepticism.”

    2/5
    3/5
    1/5
    2/5
    2/5
  16. DW says:

    “I too just wanted info e-mailed to me about this plan, which comes with 0 deductible, nationwide PPO, monthly premium $378.59 and one-time enrollment fee of $170, and the person on the other end of the phone to all of sudden got very rude and hung up.

    I am glad I did not give any payment information. He was not able to email me ANY information or websites, and he urged me to just pay and cancel later if unwanted.”

    1/5
    1/5
    1/5
    1/5
    1/5
  17. Ruby says:

    “My experience was very similar to Casper’s, except I spoke to them more than once. When I asked questions about literature to sit down and compare with my husband, they acted like I was being ridiculous. I got transferred to the supervisor who was strangely defensive and used every sales “”trick”” in the book to make me feel stupid if I didn’t just move forward quickly with this.

    I understand that the phone people were insurance brokers, but, come on, I’m not going to give out my credit card info so I can finally find out what the plan covers after I’ve already signed up for it!

    Sounded so shady. Today I went online to find out if I could find literature on First Health for myself, like with exact numbers, etc., and this is the most info I’ve found. And then I felt validated with the comments. Sketchy, sketchy, sketchy.”

    1/5
    1/5
    1/5
    1/5
    1/5
  18. Tracy Porter says:

    this is a huge scam!!!!

    1/5
    1/5
    1/5
    1/5
    1/5
  19. Tracy Porter says:

    SCAM!!!!!!

    1/5
    1/5
    1/5
    1/5
    1/5
  20. Gloria Rowan says:

    They were calling me left and right. Wanted $710 today. I either hang up or they do when I ask for info sent to me. Glad I read these reviews. Almost thought about doing it when I saw they’re are a first health ins but now I know it’s a scam.

    2.3/5
    2/5
    2/5
    3/5
    2/5
  21. Carol says:

    “I have also inquired with First Health Network and spoke with a representative who sounds legit but, it was almost too good to be true, so I am glad to read your reviews before committing to anything.

    Thanks for your comments and good luck to all of you (Us) in our search for a good Insurance Plan.”

    1.3/5
    1/5
    2/5
    1/5
    1/5
  22. MG says:

    “Today when shopping for my health insurance after I moved from CA to TX, I filled out an online form. I immediately got a barrage of phone calls. I answered one of them and they tried very hard to sell me First Health Insurance. For my family of two adults and two kids, they quoted only $554/month plus a one-time $170.

    I told the sales rep, I’ve never heard of them and need an hour to research and that if I decide to go with First Health, I’d call him and give him my business. But he didn’t want to get off the phone. Upon my third or fourth attempt, he put his supervisor on it who tried again for 5 minutes, saying this is an Aetna subsidiary and highly reputable and that I could cancel within 30 days etc. But I refused to sign up.

    After the call, I came across these reviews. I want to thank everyone who has taken the time to share their experience. You have helped me and my family avoid a disaster. Thank you.”

    1/5
    1/5
    1/5
    1/5
    1/5
  23. Marlene Osentoski says:

    “Glad I read these I have been searching for coverage and am finding all the same stuff. Lots of info but NONE VERIFIABLE.
    BEST ADVICE, WAIT FOR ENROLL.

    ENT IN NOVEMBER AND SIGN WITH LEGITIMATE COMPANY, BLUE CROSS, AETNA ETC ALL THESE OTHERS ARE SCAMS!!!!! Call and check your doctor’s and local hospitals. NO ONE TAKES THESE TYPES OF INSURANCES!”

    1/5
    1/5
    1/5
    1/5
    1/5
  24. Ian says:

    “I talked to an agent who tried to sell me First health insurance. The agent was very pushy and provided me with wrong information regarding my rights (He told me I don’t qualify for any other plan other than First health and told me I don’t have any other plans available to me because it’s not the open enrollment period even though I had a life-changing event).

    He wouldn’t send me any information regarding the details of the plan and wanted me to give him my credit card info without even understanding the entire healthcare plan. He got very offended when I didn’t want to sign with them before I checked more options and insulted me.

    Very happy I didn’t give them my credit card number.”

    1/5
    1/5
    1/5
    1/5
    1/5
  25. Frank Tillman says:

    “A lower level of HELL will be created for these crooked rat b*******. They are slick they are smooth talkers and a person who is hoping for the best of a dire situation of not having insurance fall easily as prey before them.

    Pity the poor young people who fall for this, not having any issues lets us say for a few years then have to use this and ONLY THEN find out what bogus crap it is.

    This racket is a numbers game, the fellow I spoke to a fellow named Romero he “”tagged teamed with another fellow named “”Hogan””, Romero “”hooks the fish(ignorant person wanting Insurance who is NOT willing to admit that what sounds too good to be true, is not true) and then Hogan tries to get the fish in the boat.

    Obama has been the Pied Piper who put the nail in the coffin of Health Insurance in America, I support Trump I campaigned for him I fought for his win. BUT, why is the ACA even maintaining a presence in all things “”Government””, why not let the free market settle this?

    Of ALL “”ISM’s”” humanity has experienced CAPITALISM is THE BEST! (at least you have a chance)

    Socialism is Communism “”lite””! we are headed there

    “”The most terrifying than a person can hear is “”I am from the Government, and I am here to help”” “”
    Ronald Reagan 1983″

    1/5
    1/5
    1/5
    1/5
    1/5
  26. rchancllor says:

    “Bad Company,……… Called my house while I was searching health Care plans on the internet. Sounded good at first. They got the credit card info. Then they rely started sounding fishy. Tried to call them back later. Salesperson, Brad, got mad his tone was demeaning. Red Flags, No Deductible, Wanted to call me back boy did they get hot. 866 205 7968 Most likely identity theft operation.

    I would give them zero stars. They have now called me two more times at my home. The customer is always right…………Always go with your first instinct. If it smells like s*** and it looks like s***. Then it is S***. Now they called me the third time.”

    1/5
    1/5
    1/5
    1/5
    1/5
  27. Lara says:

    “I just got an awesome quote for 1st Health through an online at http://www.individualhealthquotes.com/listings.jsp?src= . They called me, immediately, even before the computer page went to the 2nd page. The price was too good to be true. With a $135.00 One Time Fee and $243 a month for all of it, Medical, Hospital, Prescriptions, blood work, Dental, and Vision. A Nationwide policy. And I just finished cancer treatments.

    After telling them I needed to think about it and asked for his contact information, his whole demeanor changed, he was short with me and then the line keep breaking up where I had to have him repeat what he said because of the static on the line. It was odd that only getting contact information is when the line was static.

    Then I came here through Google and read all these reviews, I’m so happy that I found this site before “”buying”” their lines. They don’t even deserve 1 star.”

    1/5
    1/5
    1/5
    1/5
    1/5
  28. Me me says:

    Horrible service

    1/5
    1/5
    1/5
    1/5
    1/5
  29. Loneu says:

    ALl of the People above got scammed by a company that isn’t first health. I went through AHA and got exceptional coverage, great company.

    5/5
    5/5
    5/5
    5/5
    5/5
  30. Nor says:

    “Went to the ER for the first time to use insurance, just to find out they don’t even cover shit. Not even a penny. End up paying 1200 for a medical bill.

    For people out there don’t get this s***** insurance.”

    1.3/5
    1/5
    1/5
    1/5
    2/5
  31. Tamara says:

    “These people are definitely scam artists! I was told everything that has been mentioned above.

    I asked to be emailed the plan information. The representative told me that he could enroll me then get the details of the plan. The only thing I am worried about is they have my name and date of birth along with my daughters.”

    1/5
    1/5
    1/5
    1/5
    1/5
  32. Susan L Brunk says:

    Good to know

    1.8/5
    1/5
    4/5
    1/5
    1/5
  33. Linda says:

    “Just got off the phone with a fast-talking sales agent. They make it sound like a great plan….it’s not!

    When I gave an example of a large hospital bill she got rude and said go to healthcare.gov. This is not a plan that anyone should get. I feel sorry for people who fall for this sales trick!

    It’s very complicated and they take advantage of people’s ignorance about healthcare.”

    1/5
    1/5
    1/5
    1/5
    1/5
  34. Attie Pixler says:

    “This insurance is the worst insurance ever. Every time I went to visit a Doctor I had to pay for the entire amount the provider of the insurance refused every time.

    As a student, I thought this would be the best insurance. I can’t believe Northwestern College in Iowa would provide this insurance to students with low income.”

    1/5
    1/5
    1/5
    1/5
    1/5
  35. Brian says:

    “Unfortunately, I am going through the same thing that everyone else has gone through except that I was foolish enough to give them money. Now they are giving me the runaround. The worst part is that they have my information.

    Stay clear of these people. They are no good.”

    1/5
    1/5
    1/5
    1/5
    1/5
  36. Sandy says:

    “I just found this website and am so glad I did take this coverage. I almost bought this but I had a bad feeling in my gut. I gave the first few numbers of my credit card and then stopped. I asked more than 5 times for Something in writing and was told it would only happen after I bought the insurance.

    I used to an insurance agent and it did not add up. No insurance company requires your credit card info to apply for insurance. Mathew may want a check, and then you are in control of future payments. I asked if I could call them and they transferred me to 3 different guys to convince me to just give up my credit card number. I finally had to just hang up. I am glad I did not follow through.”

    1/5
    1/5
    1/5
    1/5
    1/5
  37. Mandy G says:

    “This is the ABSOLUTE WORST company!

    They will harass you and they don’t understand what no means. I asked numerous times for them to stop calling me and told them that I did not want coverage through them. They continuously tried to sell me the same insurance and when I refused, they would transfer me to someone else. I was called 12 times in one business day, in the span of about 5 hours.

    They are TERRIBLE! I wouldn’t advise my worst enemy to use this service!”

    1/5
    1/5
    1/5
    1/5
    1/5
  38. Nancy says:

    Didn’t get past the first phone call – a similar experience to previous comments. Sounded great but hung up on me when I said I was reading the reviews and wanted something in writing.

    1/5
    1/5
    1/5
    1/5
    1/5
  39. socorro says:

    Oh my goodness. I was comparing rates and when I told the person this…he told me I have to take this other call have a good day. lol lol….crazy. Rude and so unprofessional.

    1/5
    1/5
    1/5
    1/5
    1/5
  40. Andrew says:

    “Do not trust this company!

    Rep said the coverage was better than it was. Trusted her mistake on my end. Now I need it for a serious problem and realize it covers nothing! At first, their customer service said it was just out of network then I found out the truth.

    This should be illegal. Not only that now the government forces me to keep paying this scam or be without any insurance until November.”

    1/5
    1/5
    1/5
    1/5
    1/5
  41. Rosemary Steel says:

    DO NOT CALL – ALL THE ABOVE REVIEWS ARE TRUE!! Very hostile agents when you won’t give them your credit card info!! They make everything sound good but when you just want to request information to review – they get ugly!! TERRIBLE COMPANY!!

    1/5
    1/5
    1/5
    1/5
    1/5
  42. Nikky says:

    “First Health isn’t exactly a scam, but it isn’t full coverage either.

    Beware of indemnity plans like this that have a max benefit and can cancel your coverage at any time after 90 days such as an event that anything bad happened and you will be left with no insurance.

    This is why they will never send you any information by e-mail. I’m seeing a lot of people not finding their doctors in the network here. That is because First Health uses COVENTRY PPO network, if you mention First Health then doctors don’t know what you are talking about, but they do know Coventry.

    Insurance like this is good only if you need something short term until you can get on a fully comprehensive plan during open enrollment or new employment, or get onto private insurance.

    Sincerely, a FULL coverage Health Advisor.”

    2/5
    2/5
    1/5
    3/5
    2/5
  43. Akd says:

    Customer service is terrible. After signing up I had some questions/concerns. When I told her that I didn’t feel this policy would meet the needs of my family she became VERY rude. She refused to send me an email confirming that my application would not be processed. I also find it odd that nobody can provide you with a contact email nor did they have voicemail if you want to speak to a specific agent.

    1/5
    1/5
    1/5
    1/5
    1/5
  44. Linda says:

    “BUYER BEWARE!!! DO NOT purchase a Medicare plan with them. They love to deny claims forcing you to spend hours of your own time appealing and fighting what a decent health insurance company would cover.

    I will be switching back to Blue Care Network. Fortunately, I’ve only spent one year with Priority Health.”

    1/5
    1/5
    1/5
    1/5
    1/5
  45. LD says:

    “These reviews confirm what I thought. That this company is a scam.

    The first flag that went up is that it sounded too good to be true. So many benefits with such a low monthly premium, virtually no questions asked and they were willing to sign me up today when it is not even open season. When I asked for an email so I could look at what they were quoting me and ponder over it, I was told they don’t send emails.

    When I asked for a written letter with the terms before giving them my credit card number, they said they are a paperless network. Then I asked if I could go online and look at the information I was quoted and was told that wasn’t allowed because people tend to try to sign up on their own and make mistakes online. That was the last straw. I said I was not paying anything or giving them my credit card information without even being allowed to SEE the information, (which was verbally recited to me so fast, it sounded like a professional auctioneer), in writing.

    Beware!!!”

    1/5
    1/5
    1/5
    1/5
    1/5
  46. ms.epiphany says:

    “If a company doesn’t have a website or clear terms, they are a scam. If anything sounds too good to be true, it is a scam. They try and sell you a ridiculous plan with “”add-on”” prescription card discount membership plan and lab and wellness “”plan”” that is a subscription plan. They make you agree to be a member of ACUSA and have some other fine print BS that means nothing. The supervisor was a jerk. Didn’t want to be questioned.

    Got terse when I put him on the spot and the customer rep hung up on me when I said I didn’t want to move forward. They actually started yelling at me, insisting that it was all wonderful. Idiots. STAY AWAY FROM THEM if you know what is good for you.”

    1/5
    1/5
    1/5
    1/5
    1/5
  47. Carmen says:

    “Today was the first day to renew the ACA insurance and I feel like I have been through hell and back. I’ve talked to 4 different people with this particular group and they quoted me a price of $224.00 which sounded pretty good then here goes the mess the young lady Naomi said you will need to pay us $324.95 this evening to secure this price and to make matters worst my primary care physician is not in their network.

    This young lady and I’m being sarcastic said to me “”all you have to do is find another physician what’s the problem”” well that’s when I hung up. Two seconds later somebody named Aaron called and said that he was her supervisor and he would try and assist me. When I told him I couldn’t afford to pay that amount right now he said with an attitude “”you know you only have until Dec. 15″” I told him I understood but I still have questions when I said that the phone went dead.

    I immediately found these reviews and I’m glad I did, they won’t be getting my business. This is scandalous to be treated like this in the USA. We are living in some sad times.”

    1/5
    1/5
    1/5
    1/5
    1/5
  48. Ronnie says:

    “Looking for health insurance and ran into the same issues. Fast-talking salesman that wanted money and wanted it now. I told him that I was looking for options and wanted to do more research. He said that there was nothing to research and I should just pay him. He became very rude and belligerent when I said that there was no way that I would give him money today.

    So glad that I stood my ground after reading all of these reviews.”

    1/5
    1/5
    1/5
    1/5
    1/5
  49. Barbara Allred says:

    “How stupid of me not to investigate this company before I gave them my card # for the first months premium. These people are a joke! When I came to realize the mistake I made doing business with them was after spending four hours on the phone trying to book a routine wellness check for a mammogram with a provider that was supposedly in the network but as it turned out when I called them they were not in the network.

    Subsequent conversations with customer service who couldn’t tell me why provided me with an alternative provider who did not even do mammograms. The second call to customer service only referred me to a different phone number who referred me to yet again a different phone number. Four hours later with no progress in getting a simple appointment booked, I gave up and decided I didn’t need this insurance.

    The next day when I called the agent to cancel they were rude and hateful and hung up on me. I called back and finally got the cancellation and promise to fully reimburse the charges to my account. I’m holding my breath that will actually happen. If it does not happen I will be going to our state Attorney General’s office and filing a formal complaint.

    Unfortunately, this site will not allow me to use zero star rating because they don’t deserve even a one star.”

    1/5
    1/5
    1/5
    1/5
    1/5
  50. Don Martin says:

    “Run! Don’t walk, RUN away from these guys!

    Just got off the phone with Scott from Simple Health/First Health. He couldn’t answer my questions or deflected the answer. He got a little short when I didn’t want to sign up and pay right away and hung up on me mid-question about coverage. Thankfully I found this site and the reviews.

    Like they say, if it’s too good to be true, it is!”

    1/5
    1/5
    1/5
    1/5
    1/5
  51. M says:

    “I’m glad I read these postings. They talked really fast and made it sound way too good to be true. Apparently, it was. I did not sign up but did give them birthdate and Dr. info.

    Thanks for everyone posting. Sounds like a scam. if something is too good to be true it usually is.”

    1/5
    1/5
    1/5
    1/5
    1/5
  52. Sandy says:

    Just got off the phone seeing about get personal insurance. When my husband died, I was kicked off his work insurance. Gut feeling hit when I am told if I don’t give card info I would lose price. Even tho it wasn’t to start until Dec 3rd, weeks from now. Told her to call back tomorrow. I have to crunch numbers since I’m on a fixed income. I looked up reviews and see my gut feeling was warranted. Let’s see if she call me back tomorrow like I said to her.

    3.3/5
    1/5
    5/5
    2/5
    5/5
  53. Charline says:

    “Just tried to buy insurance from them and almost signed up when I sensed it was a scam. Cancelled my credit card because I realized that no legitimate business could have such an arrogant, aggressive idiot working for them. This aggressive, miserable human being named Alex insulted and bullied me into buying insurance. After his tirade, I just said, “”No thank you.”” He had the nerve to rail at me for wasting his time. Then I found these reviews.

    Stay away from these bottom feeding scavengers!”

    1/5
    1/5
    1/5
    1/5
    1/5
  54. Alva says:

    “I signed up and was told I had 30 days to cancel the policy. I called and spoke with a rep named Christopher after doing some research and finding several unfavorable reviews for First Health. I asked Christopher to cancel it. His tone was rude and aggressive as he asked me the reason why I was cancelling. I told him, “”I found it not to be a good fit for me. The representative began to ask me questions and I politely responded at which time he kept repeating, “”I wish you good luck with that.””. He literally placed me on hold 3 times and came back repeating the same phrase. I was silent the first two times he came back after placing me on hold with no warning. The third time I tell him, “”I am sorry my cancellation is upsetting you so much.”” I know I was being passively aggressive but I was baffled and attempting to deescalate the situation. In which he responded, “”You’re not offending me! Your just wasting your time! All the plans you look at are going to be the same plans we offer because we are a third party who handles several different companies and your going to end up talking to me again anyways, so you should let me go over other options with you!””

    I then told him no and I still wanted to cancel. He told me he would cancel one part of the plan and he would have to transfer me to First Health Liberty to cancel the medical part. I was then transferred to Frontier Communications, which has nothing to do with healthcare. I called back and spoke with someone who transferred me to the correct company. Even if I decided to reconsider them, they ruined it with the horrible customer service they offered me.”

    1/5
    1/5
    1/5
    1/5
    1/5
  55. Meagan says:

    What a nightmare! If you’re reading this please take my advice and DO NOT give your number, email address, or home address to these vultures. I have been harassed for the past 3 days. It has been so annoying that I unplugged my landline for about 5 hours today just so I wouldn’t have to deal with these people! I don’t understand why acquiring health insurance has to be such a foggy, confusing, and frustrating process. The whole ordeal feels sleazy. I was smooth talked into signing up for a policy with First Health by a rep named Richard Parkinson. I later found out that this was a made up name and the “personal number and extension” he gave to me to call him back should I need to cancel, was also made up. He also told me that with this insurance policy, my son and I could still continue seeing our same doctors. Called my son’s pediatrician, they’ve never even heard of ‘First Health’ and they don’t accept it! The customer service number was the only truthful information he provided. I’ve called them 4 times now to cancel. I gave the customer service 2 stars because although 2 of them were nice, they are all difficult to understand and seemed incompetent. They repeat themselves and say things that don’t even make sense. It’s confusing and extremely frustrating. I was an idiot and gave these people my card info. I just hope that the last gentleman that I spoke with was truthful with his word on cancelling my policy and sending me a confirmation email of that cancellation.

    1.3/5
    1/5
    2/5
    1/5
    1/5
  56. Denise Howard says:

    Don’t do it. I should have asked if money was required up front and now. I was not given the opportunity to speak with my husband. Mark insisted that the plan would not be offered if I didn’t give payment now or I would not offered the plan in the future. I gave all 1 start because I was never given the opportunity to check any of what was said to me was true.

    1/5
    1/5
    1/5
    1/5
    1/5
  57. Gretchen Breeden says:

    I belong to First Health Network since May. On the top of the card it says Boone Chapman. I lost much of my eye sight suddenly at end of June and needed surgery. The rep for Insurance Bob Feld told me this was a great insurance. Surgery for both eyes was approved by this insurance company. I paid a large deductible. I was called in October and told I had to many claims and that I couldn’t use the Insurance anymore and had to go off it. Then I find out that this insurance is telling those owed their low approved charges that they must file w my insurance company. This is my insurance company. I had to file paperwork that said this was my only insurance . I had the man at FedEx send it over and he did it twice because at this point I knew the next excuse would be that they didn’t receive. I called for 3 weeks and the rep found it hidden away after I told him the guy who motorized it sent it. So now it’s the end of December and after they receive insurance paper they don’t look at claims to pay which we’re approved or 30 days. So I paid for a huge deductible and claims from June thru October for this eye surgery have not received any money but have received every excuse for not paying. This is pathetic. Did I also mention they said I could no longer use insurance couple months back because of approved claims for eye surgeon, outpatient surgicenter, and anesthesiologists. To many claims. So I’ve had to put my breast cancer on hold all this time. I go on BCBS on 1/1/2019. This insurance and their BS is pathetic and truely sad. It deserves the worst rating.

    1/5
    1/5
    1/5
    1/5
    1/5
  58. Gretchen Breeden says:

    I belong to First Health Network since May. On the top of the card it says Boone Chapman. I lost much of my eye sight suddenly at end of June and needed surgery. The rep for Insurance Bob Feld told me this was a great insurance. Surgery for both eyes was approved by this insurance company. I paid a large deductible. I was called in October and told I had to many claims and that I couldn’t use the Insurance anymore and had to go off it. Then I find out that this insurance is telling those owed their low approved charges that they must file w my insurance company. This is my insurance company. I had to file paperwork that said this was my only insurance . I had the man at FedEx send it over and he did it twice because at this point I knew the next excuse would be that they didn’t receive. I called for 3 weeks and the rep found it hidden away after I told him the guy who motorized it sent it. So now it’s the end of December and after they receive insurance paper they don’t look at claims to pay which we’re approved or 30 days. So I paid for a huge deductible and claims from June thru October for this eye surgery have not received any money but have received every excuse for not paying. This is pathetic. Did I also mention they said I could no longer use insurance couple months back because of approved claims for eye surgeon, outpatient surgicenter, and anesthesiologists. To many claims. So I’ve had to put my breast cancer on hold all this time. I go on BCBS on 1/1/2019. This insurance deserves the worst rating.

    1/5
    1/5
    1/5
    1/5
    1/5
  59. gretchen says:

    I posted a review how my approved claims for eye surgery have gone unpaid to date and it wasn’t posted. They told the providers of service how much they could charge and I had the eye surgery I paid the deductible but the insurance company is not paying the claims. If u could rate below the worst that would be good. I did not plan to suddenly lose my eyesight.

    1/5
    1/5
    1/5
    1/5
    1/5
  60. john c brizak says:

    i need new card issure #80840 – id #90433 680901

    3.5/5
    5/5
    3/5
    2/5
    4/5
  61. Marion Stipe says:

    “Good afternoon,

    I want to cancel my policy with AWIS effective immediately.

    I will no longer be needing this insurance coverage. The policy was supposed to be effective on 3/1 but I see where Terrell Parham activated it the day we spoke. He was supposed to call me back with a dental plan and a prescription rider but I never heard back from him.

    I have already contacted my banking institution to stop/retrieve payment immediately. I explained the situation to them and said they will do it. After reading posts from others online I experienced the same high pressure sales pitch, if you don’t get it today it won’t be available tomorrow. I should have seen through Terrell’s line of BS. Others have stated of the harassment the “”agents”” gave them after asking to cancel their policy. One of the most non-professional people I’ve ever dealt with. Telling me we can hang out with some Spanish girls if I visited him. He also said his “”girlfriend”” would contact my wife about a Medicare supplemental plan for her. He also told me was married. What kind of people do you have working for you hustling insurance policies? This is a disgrace!!

    Please provide me with written notice this policy has been cancelled. Terrell said I could cancel it within 30 days without any issues. I’ve copied and pasted this email and sent it to my Lawyer here in St. Petersburg, FL. I do not want to get the TV media involved in this, much less the BBB, but I will if this issue isn’t taken care of immediately.”

    1/5
    1/5
    1/5
    1/5
    1/5
  62. Frank Ruzzo says:

    The way insurance works outside of open enrollment is that the only options available to consumers are limited benefit plans and discount plans. The plans through the First Health PPO are the only plans offered outside of open enrollment which are compliant with the affordable care act or ACA and meet all the federal requirements of minimum coverage. But there are many different insurance companies plans that utilize this doctor network. My experience with the plan that i have for me an my family has been pretty good. It covers the things i need like preventative care and regular doctors visits and i found out that even if i had a qualifying life event through the ACA this was a much better option because the cost was about half and i was not obligated to pay for coverage i did not need.

    4/5
    4/5
    5/5
    4/5
    3/5
  63. Theresa Leonard says:

    Boy they almost got me! My gut told me but I am really in need for affordable insurance, I called back to ask for written clarification and the whole tone of phone call changed. Thank you previous commenters for validating my decision.

    1/5
    1/5
    1/5
    1/5
    1/5
  64. Linda B says:

    If I could put a 0 stars or a negative 1000 stars I would. Please do yourself a favor and stay the hell away from First health Network insurance. They totally screw me over. My company wasn’t offering health insurance so I had to shop for my own. First time I was doing that. I went through a broker that was a good salesman but totally not looking out for his client. I needed a plan that covers low co-pay for regular office visits and annual pop and physical. He sold me through GetMeCare, First health insurance. Before I went to my physical and my annual pop, I called and they confirmed it would be taken care of as long as I use an in-network doctor. They sent me the list. I picked an in-network doctor. Called again to make it’s included in my plan and specifically confirmed I wouldn’t have to pay a dime for the annual check up. Went to the visits. Next thing I know, I got a $7000 bill they are not taking care of. They said I shouldn’t trust their customer service, that it’s all in the contract. They are only refunding $55. Wtf!!! $7000 for annual and pop through in network doctor!!!!!!! Major scam!!!! I wanted to share my horrible experience with them to help people not to fall into this like I did. If that can help someone not being in deep shit like I am before of this scammers!!! Please stay away from them!!!

    1/5
    1/5
    1/5
    1/5
    1/5
  65. Martin M says:

    “This might be the wildest 30 minutes I’ve experienced in a very long time. I’m looking for health insurance and in the midst of the search, put my contact information into one of the searches and get 7 phone calls. I pick up 3 times and don’t hear anything. The second to last time I talk to someone who transfers me over. At the same time I’m researching other health care providers that I’ve heard of and seem more legit. The guy I’m transferred to asks me the same questions the last person did which sends up some red flags. He then says my best plan is through LA Care which I explained to them before I previously had and didn’t want. I ask where they’re located and they say, “”Florida”” and when I ask for more time after being hounded in regards to how much I’m willing to pay in the moment, I say I’m no longer interested. He responds with, “”Well thanks for wasting my time”” like a guy angry he went on a first date and didn’t get a handj*b.
    So not even a minute goes by after this dude hangs up and another guy calls and they’re playing “”Started From the Bottom”” in the background so I kind of have a feeling that this is the same company. This guy’s name is David and he says, “”I saw you were looking for enrollment.”” I ask what company he’s with and he says, “”I’m with a lot of companies, you’re looking for health insurance”” like he’s in the mob and doing a bad job of keeping his cover. I say I just spoke to a guy so I’m good and he goes, “”did you sign with someone?”” and trying to get him off the phone I go, “”yeah, so I’m good.”” and he goes “”who did you sign with?”” And I respond with, “”Why does that matter?”” to which he responds, “”I want to know if you got the best plan”” because now he’s my boyfriend? I’m like dude, I’m not interested. And he goes, “”so you’re a liar?”” WHAT?!! And then he hangs up. Mind you, it’s 6 in the morning here. I hope this stops but I have a feeling they’re not…”

    1/5
    1/5
    1/5
    1/5
    1/5
  66. Sarah Smith says:

    Got a plan, canceled next day. 30 days later they took out another payment. Said they had no record of us canceling. 2 more payments were taken out and they claim they have no records if us calling. Now due to 30 days going by each time we are screwed out of 800 dollars. We talked to them 9 times and they only have us on record calling twice. This is a horrible company!

    1/5
    1/5
    1/5
    1/5
    1/5
  67. Thomas Lyles says:

    First Health is a fraction of what I would have paid with my Cobra. My agent is sometimes hard to get ahold of (so i usually use my member portal if i have an issue) but i know im not his only client. My doctors accept the network, and I dont plan on having children, so this was the best option for me at this time. Overall, if youre looking for covering what ifs and god forbids, and dont wanna break the bank, its a great option

    4.5/5
    5/5
    3/5
    5/5
    5/5
  68. Jessi says:

    “Here’s my annual review of shitty insurance companies that I HOPE is shared/seen 🙂
    I currently pay about $295/month for student insurance. I typically hear good things about student insurance and how they are kind to students because we’re all broke and stuff. Lesson learned: they do not give a rat’s ass about anyone who has any condition other than PERFECT HEALTH.
    Let’s start with trying to activate my insurance. My date of insurance was supposed to activate on a very specific date. I cancelled my other insurance, and was then told that even though I had paid my first monthly premium, I could not see any doctor for an entire month and a half after I paid my premium and was told it would activate. I have a chronic illness and require daily medications. I cannot go a month without a doctor.
    Second: I have to get a referral for EVERY provider I see because my university does not have specialists for me to see. I looked through their list of providers “”in network”” and was able to continue to see my PCP and my endocrinologist. Hah, or so I thought. So far, every appointment I have had has either been kicked back to my insurance company or been ignored, so I get debt collection notices in the mail because First Health Network decided to not send me my bill. Also, even though my copays are supposed to be $25/visit, I am getting charged nothing up front, and then receiving $300-$400 bills in the mail for something as simple as a 20 minute appointment. Why is this? Because even though I pay my monthly fee while having NO income and HUNDREDS of dollars of monthly medical bills, First Health Network seems to think that I am not real, I am not covered, and I am not eligible. My insulin is not covered, my test strips are not covered, my lab work is not covered, and even though they say this is all covered, they refuse to analyze my appointments and send me the correct bill.
    I want to give a huge thank you to First Health Network for never answering my calls, hanging up on me, and not sending me my bills so instead I get collection notices that will affect my credit score. THANK YOU FOR THE RAGE.
    Sincerely,
    I will blast your disgusting customer service and coverage on every media site I have access to.”

    1/5
    1/5
    1/5
    1/5
    1/5
  69. Zack Greenach says:

    “My work offered only two plans. One with a very high deducible from a different company and this plan. So I needed health insurance and chose this company and it was a BAD mistake!! They covered NOTHING except Dr. visits, medication, and labs. They paid for NOTHING hospital wise, not even an ambulance. I also found them to be more expensive than other plans that offer a lot more. Also if you have any labs done, they take weeks to almost months to pay their side of the bill which is why a lot of doctors offices hate them.

    AVOID!”

    1.8/5
    1/5
    2/5
    3/5
    1/5

Leave a Reply

Your email address will not be published.