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Priority Health Insurance Company

The Priority Health Insurance Company was founded in 1996 when Lakeshore HMO and Butterworth HMO merged to create a new organization. With a focus on offering Michigan residents affordable yet comprehensive health insurance, Priority Health Insurance Company decided to take their growth slowly at first so that they could provide excellent care to all of their customers.

Since then, Priority Health Insurance Company has grown with over half a million individuals who this coverage and nearly 8,000 employers who have chosen Priority Health Insurance Company as their provider.

Read through this Priority Health Insurance review, browse through the customer reviews of Priority Insurance at the bottom of this article, and then enter your zip code in on the side of this page to compare the best health insurance providers online side by side.

Priority Health Insurance Network Coverage

Priority health insurance is only available in Michigan, although they are nationally recognized and regularly awarded by national companies who see the value in their plans. This coverage can be purchased in any of the 65 Lower Michigan counties and they continue to grow quickly in East Michigan. They have offices in Farmington Hills, Grand Rapids, Holland, Jackson, Kalamazoo, and Traverse City. It is the goal of Priority to continue to expand and to add more offices throughout the counties that they represent.

Cost of Healthcare Calculator

The objective of Priority Health Insurance Company is that every one of their customers understands not only the need for health insurance, but also the need to get healthy as well. As such, Priority offers a link on their website that allows you to view the average cost in Michigan for a variety of different services such as emergency room care, (which they also break down into types of emergency room services, such as having an asthma attack or a car accident). They also include the average cost of care for diabetes, heart disease and more.

Priority Group Health Plans

Priority’s focus is on employer-funded health insurance, although they do offer a few state funded plans for low-income families and children without health insurance. Priority offers three options for employers to choose with their health plan choices. These are: HealthybyChoice Incentives, PriorityHSA and PriorityHRA packages.

HealthybyChoice Incentives offers two levels of coverage for the plans chosen, which are called Standard or Choice plans. Standard offers the same deductibles and co pays as lined out in their plans. However, for individuals who are healthy or get healthy, the Choice plan reduces the amount of co pays, deductibles and reduces the cost of the health care, which benefits both the employer and the employee.

PriorityHSA offers a health savings account with a high deductable plan and employees contribute to their accounts. Conversely, the PriorityHRA plan offers a high deductable plan with an account that employers contribute money into in order to help employees with their health care costs.

Priority’s group plans include PriorityPPO, PriorityPOS, PriorityHMO and PriorityMedicare. The PriorityPPO plan offers employees their choice of doctors in or out of the PPO network and includes benefits such as lower out of pocket expense, deductable options to lower premium costs, low co pays and 100% coverage for all preventative care such as mammograms, vaccinations, physicals and more.

The PriorityPOS plan offers a unique option to users. They offer a two level plan for you to choose from. You can choose from in the network or out of the network, but you choose up front. Your premiums are higher if you choose out of the network; however, co pays, etc. stay the same because you are paying for the difference of the plan up front rather than when you make a visit to your doctor. You can switch to an in-network doctor at any time, you simply have to inform Priority of the change and you can switch to the different cost level.

Priority offers one of the most unique HMO plans in the insurance industry because their PriorityHMO plan does something that most HMO plans do not. Priority allows you to see a specialist without a doctor’s referral. The only catch is that the specialist has to be in the network as well. Most HMOs require a referral from the primary care physician and an approval from the insurance company, but that is not the case with this Priority plan. In addition, the HMO plan covers you anywhere in the world for emergency care, something else that is unique with an HMO plan.

Additional insurance options offered by Priority Health Insurance Company are PriorityFSA, PriorityDental, PriorityDisability, PriorityVision, and COBRA. These riders can be added at additional cost to any of the health insurance plans available.

Priority Individual Health Plans

The healthcare plans for individuals are limited at Priority Health Insurance Company. They offer PriorityMedicare, PriorityMedicare Value, PriorityMedicare Plus, PriorityMedicare RX, PriorityMedicaid and MIChild health insurance. These plans are government funded and the cost and services only vary slightly, with the exception of MIChild. MIChild is a plan for children with working parents who do not receive health insurance benefits through their place of employment. This affordable plan is $10 per month per family based on income limitations set by the government.

Priority Health Community Involvement

Local community is very important to Priority Health Insurance Company and they work very hard to raise awareness in the community about obesity, cancer, asthma and more. They also provide scholarships to local colleges of $1,000 each and sponsor bike races with prize money to the winner ($20,000 in 2008).

Priority Health Awards

Many awards have been presented to Priority Health Insurance Company and they are recognized year after year for the quality of their HMO, PPO and POS plans. US News & World said that they had the nations top health plans, while MAHP has honored them several years in a row for their Asthma Management Program. They have also been named the 11th in the nation for the finest HMO plan by the National Committee for Quality Assurance. The National Research Corporation named them the number one quality leader and they were named in America’s top 40 HMOs in 1998 (they had the prestige of being the only Michigan insurance company named on that list). In fact, Priority receives rewards year after year that are far too numerous to name here.

Compare Priority Health Insurance Quotes

As an employer, Priority Health Insurance Company offers you many quality services and benefits for choosing them as your company’s health insurance company. However, they are not the only health insurance company available in Michigan (and if you are a national company, you may want to choose a health insurance company that offers insurance nationwide).

Being in the market for health insurance means making careful choices, which includes shopping around for the best rates and the best company. Using the free quote tool found at the top of this page will give you the ability to compare the rates of competent and sound companies that offer the type of insurance that you need.

Take a minute or two and fill out the questionnaire to get your no obligation quotes. Perhaps Priority Health Insurance Company is the right one for you. Or maybe it is one of the many other quality health insurance companies that will provide you with everything that you want from an insurance company. You get to make that choice, as you as you enter your zip code. Get started comparing health insurance providers today!

20 Comments to “Priority Health Insurance Company”

  1. Shane Barker says:

    “Priority Health Services Inc in Deerfield Beach is very rude. They called me and asked what price range I was looking for. I told him that I was looking at a price around $150 dollars. He said that’s not possible and hung up. Excuse me? not possible…?

    I was willing to budge, but he just hung up without giving me a quote. But that’s ok, I found another company that offered me coverage for $139…So F*** you “”Non-Priority Health Services Inc””. With that kind of service, we will soon see a “”going out of business”” sign in your window.”

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  2. Toney Smith says:

    Priority Health Services is not Priority Health Insurance Company from Grand Rapids, Michigan. Priority Health Insurance company is a first class company. I’ve had my group insurance with them since 1996.

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  3. Ruthanne says:

    “I used to think priority health was good insurance until I got it. They are very rude and don’t want to help anyone out.

    Our family plan costs $185.00 per week with a $4,000.00 deductible so you’d think we’d be getting decent coverage, but definitely not the case. Most regular scheduled check-ups and vaccines are not covered same with prescriptions. T

    hey are greedy and rude and I hope they go out of business because they suck. Thanks for all the medical bills priority health.”

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  4. cate says:

    “I have had Priority Health for 10 years. I am an RN and am insured through my employerIt has become the worst insurance policy I have ever had. The prescription co-pays are tired and are extremely expensive. Getting approval for consults is labor intensive for my physician and myself.

    My out of pocket expenses have increased dramatically. Priority has elaborate rules my physician must adhere to when prescribing meds, getting consults, paying for procedures etc. that actually interfere I believe with getting timely, efficient and appropriate health care.

    Working in the health care field I routinely hear a lot of negatives about the hassles of dealing with Priority Health.”

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  5. Edward Scotts says:

    I agree with Ruthanne, after my policy is up. I am good with them. Not good with customers, claim takes forever to process. They rarely reply back with emails or phone calls. It’s like you have to get a hold of them constantly. Waste of my money.

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  6. Lori says:

    “We have Priority Health from my husband’s work. We have the HMO with $1000 deductible. I see a doctor once a month and they expect me to pay the office visit since we haven’t met our deductible and it is $200 each visit!!

    This is unreal. We can’t afford this. I have never had such lousy insurance. Actually hoping my husband gets a new job so we can get out of this!!!”

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  7. Joshua says:

    “Priority Health is a joke, more like taking your money is a priority and your health is not… You pay full price for doctor visits, prescriptions are about the only thing that is normal, everything else is a joke.

    I guess it’s cheaper to go to the ER now since that is not needed for prior approval. Guess Obamacare is looking better and better”

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  8. Rick says:

    “Very disappointed in the first use of Priority Health (PriorityHMO).

    Just got my notification that what was standard in an annual visit with my old insurance (Health Alliance Plan) is now not preventative and so not covered and is now out of my pocket. So I got an unexpected bill that tells me I should have said no to some of my doctor’s usual tests/labs.

    I WILL be leaving them!”

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  9. jan carpenter says:

    “Thumbs down for Priority Health!!!

    I will go with Blue Cross soon. I changed plans mid-year with Priority Health and they assured me more than once that my deductible that had already been met would carry over. I changed plans according to this information.

    Well, it didn’t carry over and after many discussions, they are unwilling to honor their word. Trying to navigate these claims with different health care providers reinforced my view of Priority Health as well. I heard many negative comments about Priority Health from Billing Departments.”

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  10. D Marie Jones says:

    “Priority Health is the worst insurance I can imagine. I honestly cannot believe I am paying to have my current experience with them.

    They have systematically refused fulfilling my prescription even though I underwent the 1-month generic pre-trial, and my doctor has phoned them and talked specifically with the Priority Health pharmacist (as requested) twice.

    My chronic pain condition has reached the level where I can no longer work given my lack of medication. I have been on a stable medication therapy for over 8 years until the last 6 months of my life with Priority Health. Both myself and my doctor are now involved in a formal grievance with the company.

    I urge anyone to deeply consider signing with Priority Health if your medication involves a pre-authorization. This is code for: they will not fulfill it, no matter what they say prior.”

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  11. jan Carpenter says:

    “In May of this year, I was diagnosed with Breast Cancer. After getting this terrifying diagnosis your world spins into chaos and unknowns, questions about mortality are in front of your face 24/7.

    As I began to navigate treatment options I called my insurance provider Priority Health of Grand Rapids to discuss my options in regards to a different policy trying to make the best medical and financial decisions possible.

    In a recorded phone call I asked the rep if I could change my policy and was told yes for a higher premium. As we discussed this new policy I asked the rep in this same phone call several times “if I go with this new policy will my deductible and out of pocket max that has been met since January 1 carry over to the new policy so I will get credit for what I have paid already. I was assured each time that “Yes it would carry over”. I put off my cancer treatment for 6 weeks and made financial decisions based on the information that the rep had repeatedly given me.

    As the bills began rolling in something was not adding up after spending hours correlating bills to insurance payments and phone calls to Priority Health it became evident that when the new policy took effect the deductible and out of pocket max started all over and had to be met again by me. I spoke with Priority Health several times and ask them to listen to the recorded phone call to no avail.

    My independent insurance agent reached out to Priority Health to no avail. It finally came down to me presenting my case to Priority Health’s grievance board where I spoke to the board, presented my case and ask them to listen to the phone call. I just went through this process and the voice mail response I received (which I have a copy of) said “ The board did listen to the recorded phone call with you and you are correct their rep did indeed tell you several times that your deductible and out of pocket max would carry over to the new policy. We feel bad that she gave you the wrong information, however, we are going to stick by our original decision and you will not be compensated that out of pocket max and deductible you had to pay as a result of our reps mistakes.

    Not to mention the extra premiums I had to pay for the last 6 months that I would not have paid had I been given the correct information by the staff of the company that I pay to manage my health insurance. I am stunned that they can just turn a blind eye to what their mistakes mean for me.

    I put off treatment, I had the emotional stress of the battle with trying to get them to honor their word while trying to navigate cancer and treatment and the financial burden adds to the stress and emotional strain.”

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  12. Christy Tasky says:

    “Priority Health insurance is a scam! If you are one of the unfortunate subscribers of this insurance-BEWARE! I signed up with them last year and found the reps to be two-faced and RUDE.

    Also, watch your bank statements for unauthorized withdrawals on your account! When I discovered that this happened to me I immediately called them to find out what was going on.

    Of course, I had to leave a message. After 40 or so calls, I found a rep willing to help me or so I thought. No one bothered to call me back for weeks and when they did they seemed so sincere. Then I received a VM stating that I was not to call that number again or else!! Or else what….so I had to stop automatic deductions from my bank account as they were helping themselves to the money in my checking account!

    What a bunch of ignorant crooks! Was lucky enough to talk 3 businesses out of offering this insurance to their employees. Too bad I can’t rate them a minus zero.”

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  13. Vern says:

    “I have had priority health insurance for 3 years now. If I could describe it with one word it would be this (RUN)!!!
    Don’t fall for their con job. They are the worst possible outcome you could ever use for health insurance. You can’t pay your bill because the website never works, the phone never works and as soon as you are 1 day late because you refuse to let them automatically take their money from your checking account because they are so trustworthy, they cancel your policy.

    You never get call backs, you never get help, you never get coverage and you never get the care you need for your family. I will publish my name and phone number here in this area if anyone wants to call and ask me about my experience. The name is Vern and my phone number is 231 818 0451.

    Oh yeah, I have called customer service every month for 26 months to try and pay my bill. About 6 times I actually get through. I have called Bill Brown, supposed a customer service specialist. Yeah right, all he does is tell you it’s not his fault and why worry about a 200 dollar bill when your deductible is $6700 out of pocket.

    If anyone wants to call Bill Brown his number is 248 891 0757. I urge everyone to call with your problems. He won’t help you but it is someone else you can name in your lawsuit when someone in your family dies because they can’t get in to see a doctor because your coverage has been canceled because these people are incapable of doing their jobs.”

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  14. Robert says:

    “Please explain this to me. I have a $400 prescription drug deductible. I met it. I then went to refill a 90 day supply of a prescription that I take daily and am told that Priority will cover only the first 90 days and that’s it for the year. So, a drug that I paid in full has met their annual maximum and therefore, I am responsible for the remainder of the year.

    What a bunch of deception. Never, ever, ever would I recommend or do any business with this company. And by the way, last year a different company covered me for the entire year and my copay was 80.

    Thanks for nothing, Priority.”

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  15. Keighly Karel says:

    Heard you on Beck’s show. What a heartless group of vultures you are.

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  16. Ryan says:

    Garbage insurance. I wish my office would go back to what we had before. I’ve had nothing but problems dealing with these people.

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  17. Linda says:

    “BUYER BEWARE!!! DO NOT purchase a Medicare plan with them. They love to deny claims forcing you to spend hours of your own time appealing and fighting what a decent health insurance company would cover.

    I will be switching back to Blue Care Network. Fortunately, I’ve only spent one year with Priority Health.”

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  18. William says:

    “Deceptive promotional statements, they list providers in their network, but when process those claims out of network. Unrealistic requirements for authorization on required primary tests such as CT scans delaying needed urgent care for patients by weeks.

    Not to be trusted.”

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  19. Amberly Hoyer says:

    The customer service does not know what they’re talking about. I called to make sure my dr was in network for a surgery……..oh yes he’s in network. Then the bills start coming in. Nothing will be covered because the facility where he did the surgery is not in network. WHAT!? I called to verify! Why would they not tell me that the dr is in network but where he does surgery is not? Why would I even go to that doctor in the first place if that is the case? I wouldn’t! Priority Health is such a scam! DO NOT GET THIS INSURANCE!

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  20. Melissa says:

    “What a joke! They are forcing me to go to a doctor for a referral to see the doctor I have been seeing for 3 years for two herniated disks. It will be about 2 months before I can finally see my own doctor, however I am allowed to go get pain injections (that the doctor I can’t see sends me for), though now the injections cost me $253 each out-of-pocket, when with Blue Cross they were free.

    It’s a circus! I have a pre-existing condition with documented proof (2 MRI’s) and have been treated by one of “”Hour Detroit”” magazines Top Doctors – but that’s not good enough for Priority Health. I have to go see some total stranger so that he can say that I need to see my current doctor. And how much is that going to cost me in co-pays?!

    It’s enough to have me considering looking for a new job just to get off of this insurance.”

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