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Pan-American Assurance Health Insurance Company

Overall Rating11111
Customer Service11111
Network11111
Plans1.111.111.111.111.11

Researching the Pan-American Assurance Health Insurance Company revealed it to be an insurance agency based in South Florida. Because of this, Pan-American Life Insurance Company will be covered instead. Established in 1911, the Pan-American Life Insurance Company sells many different types of insurance products in 47 out of 50 states.

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Most of the health insurance products offered by Pan-American Life Insurance Company are available to employers only. Limited medical, workers’ compensation and accident coverage are sold by the Pan-American Life Insurance Company. This company has its headquarters in New Orleans, Louisiana.

Pan-American Life Insurance Company Insurance Products

Supplementary dental, vision, accidental death and dismemberment, and prescription coverage plans can be purchased from Pan-American Life Insurance Company. While only group rate plans can be purchased directly through the Pan-American Life Insurance Company, business owners are able to have their plans customized to their specifications. However, individual coverage can be bought from one of the Pan-American Life Insurance Company’s affiliates.

Consumers can research all of the benefits and limitations associated with Pan-American Life Insurance company health insurance products online, but they will need to buy their policies through licensed insurance agents. Policyholders are able to see which hospitals and physicians they can get treatment through Pan-American Life Insurance Company’s online PPO search portal.

Pan-American Life Insurance Company Locations

The Pan-American Life Insurance Company has a presence throughout the continental United States. As such, this company has several ways to be contacted. Letters to Pan-American Life Insurance Company should be sent to this address:

Pan-American Life Insurance Company
3701 West Plano Parkway, Suite 250
Plano, Texas 75075

The customer service hotline for the Pan-American Life Insurance Company is 1-877-569-3075. There is no email address for general inquiries; however, consumers that want to purchase a new policy should email sales@panamericanlife.com.

Pan-American Life Insurance Company Employment Opportunities

Via the Pan-American Life Insurance Company website, job seekers can search for open positions. Although most of their available jobs are based in New Orleans, the Pan-American Life Insurance Company often has openings in other states.

Very little information concerning the type of benefits offered by Pan-American Life Insurance Company were found on the company website. Standard health benefits are given to all full-time employees.

Pan-American Life Insurance Company Quotes

Because Pan-American Life Insurance Company policies are sold directly through insurance agents, an invitation must be sent before consumers can get an online quote. By calling the customer service phone number, prospective customers are able to get more comprehensive information.

There doesn’t appear to be an online account portal for existing customers. Policyholders may need to get in contact with their insurance agents or brokers in order to get prices or make adjustments to their coverage.

Pan-American Life Insurance Company Customer Service

Although customers and prospective clients can call, write, or email the Pan-American Life Insurance Company, most issues are resolved by their insurance agents. Because it is relatively easy to get in contact with the staff at Pan-American Life Insurance Company, questions are answered and researched when necessary.

Pan-American Life Insurance Company posts the full names and email addresses of every regional manager on the website. This gives consumers the ability to get in contact with the proper entities if they are not able to get a resolution within a reasonable amount of time.

Pan-American Life Insurance Company Reviews

Numerous awards have been bestowed upon the Pan-American Life Insurance Company because of its dedication to great customer service and its continued development of comprehensive insurance products. Between December of 2009 and August of 2011, the Pan-American Life Insurance Company generated 45 complaints lodged with the Texas Department of Insurance. The Pan-American Life Insurance Company is not accredited with the Better Business Bureau. A.M. Best has given the Pan-American Life Insurance Company an A+ rating as of May of 2011.

Generally, consumer complaints about the Pan-American Life Insurance Company raised concern about having their claims denied. This is one of the main complaints that consumers have in the insurance industry; therefore it is fair to say that most customers are satisfied with the Pan-American Life Insurance Company. Although Pan-American Life Insurance Company has been fined and cited in several states, it maintains a good standing and is categorized as a stable company. The Pan-American Life Insurance Company regularly releases news stories on its website and keeps its customers up to date on all developments.

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9 reviews

  • Ken Walters /
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    Company states “Honest and ethical conduct” I just purchased health insurance from a Pan American agent that could not send any information on the policy until I paid for it, but I have ten days to review and cancel. The agent made it sound good, but after I paid & received the policy, I decided to cancel.

    After four calls to the company and I’m told I will get a call back from customer service that never happens, I make another call telling the agent I will hold to talk to them since they won’t return calls knowing I want to cancel. Finally, after getting to talk to an agent, I’m told they will email the cancellation form that I need to fill out and sign & fax it back to them and will receive a credit for what I paid less $125.00 underwriters fee.

    Don’t give your money and your time to this company. They don’t need to sell a quality product when they can make $125 off of every customer that decides to cancel. I purchased insurance from another company with a ten-day cancellation guarantee with no fees to cancel, a better health insurance plan with lower premiums.

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    Absolutely the WORST company (not just insurance company) I have EVER worked with.

    I have been dealing with them covering a doctor bill from 10 months ago. I have called 20 times and each time have been promised that the payment will be made and nope no payment ever made!!! No call backs telling me that it wasn’t processed either.

    Finally, after 9 months of calling every few weeks, they find out, that oh yeah, THEY made a mistake. Well duh. I’ve been telling you that the last 20 times I called. Then a payment is finally being processed, a check number given, and what do you know, the provider never receives the payment.

    Now we have to wait another 45 days to reissue a check. Give me a break!! They never plan to pay. Give every excuse under the sun. My whole family has been to the doctor 5 times this yr and they have yet to pay a penny for any visit.

    THIS INSURANCE IS WORTHLESS. I pay monthly on time and haven’t gotten one penny back. DO NOT GET THIS INSURANCE. IT IS A RIPOFF. NO ONE TAKES OWNERSHIP FOR RESOLVING ISSUES.

  • Deborah L. Campbell /
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    I have never had an insurance company that doesn’t care about customers before this one. Yep, once they get your money you might as well say that’s it. They will take your money but choose not to provide service.

    Customer service is useless unless they call you (which never happens), you can never get one of their agents on the phone. You go directly to leave a message with your name, rank, and serial number and you will get a callback, this is a joke. I have never had a callback.

    I was told by the prescription provider my policy is either terminated or has ended. Now I am trying to get information on my policy and also see about the Obama Care program (just anything really). After 19 attempts trying to get customer service to assist me with my current policy all I get is leave your name and number.

    The deadline is coming quick and I don’t know if I even have a policy, but of course they are taking my money. DO NOT USE THIS COMPANY FOR YOUR HEALTH INSURANCE!!!!

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    I paid six months worth of premiums then went to the doctor for prescription renewal. And they require lab work before they renew the scripts.

    Then they submitted lab work bill to Pan American they refused to pay they said it was pre-existing condition. They knew when I signed up with them.

    My only alternative is a lawsuit I will be filling asap. Thank for reading take my advice save your money.

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    I am with Tom this company is worthless. I have been dealing with this company since August. I had an accident in July of last year and they never responded to the hospital at all.

    Then of course, the hospital came after me for the money, if I owe something okay but just to ignore them is crazy. They said that I didn’t send back this paper and that paper. Then sent them canceled checks that I paid the hospital in full and again they said we don’t have anything from me.

    I have called and called and we will call you back and hear nothing from anyone. They keep telling me that since I have a deductible they don’t have to pay anything, I am so sick of calling them and if I had the money I would get an attorney to go after them. I had two claims and I had to pay in full both claims.

    Do you think if we didn’t pay our insurance they wouldn’t come after us? I am with everyone on this page STAY AWAY FROM THIS COMPANY

  • Patrica Johnson /
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    don’t waste your money, and don’t expect any service. These people are rip offs.

  • dissatisfied /
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    Worst insurance ever!!!

    The doctors in the network act as if they’re treating homeless when they see the insurance card. They give the old band-aid & prune juice treatment.

    Then they run unnecessary tests ($$$) to manipulate the insurance to their cash benefit (straight ballin’), instead of resolving the issue at hand. I pay out of pocket to get things done. Most quality Dr.’s don’t even take this Noname insurance because it is CRAP. I’m going back to Blue Cross.

  • dissatisfied /
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    Where’s the NO star rating?

  • Michele Hadnott /
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    THANK YOU FOR KILLING ME…THIS INSURANCE IS NO HELP TO ME AT ALL…..

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