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National Teachers Associates Health Insurance Company

This National Teachers Associates Health Insurance Company Review will discuss the company known as National Teachers Associates Life Insurance Company, also known as NTA Life. The company is based out of Addison, Texas and has a financial rating from A.M. Best of B++, which is considered good. NTA Life specializes in making supplemental life and health insurance policies available to employees of the private businesses, government agencies, and educational community throughout the nation.

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National Teachers Associates Insurance Company Locations

The National Teachers Associates Life Insurance Company is headquartered in Texas. The corporate address is:

4949 Keller Springs Road
Addison, TX, 75001- 5910

To reach the claims department, send correspondence to:

PO Box 2369
Addison, TX, 75001- 2369

For AccuFlex Services, mail it to:

PO Box 1392
Addison, TX, 75001- 1392

NTA Life is licensed to write insurance policies in 45 states as well as the District of Columbia.

National Teachers Associates Insurance Company Telephone Numbers

  • Local phone number: 972-532-2100
  • Fax number: 972-532-2194
  • Toll free number for claims and customer service: 888-671-6771
  • Claims and customer service fax number: 972-532-2180
  • Toll free number for application verification and website support: 800-825-5682
  • AccuFlex Services phone number: 888-483-1392
  • Corporate employment phone number: 972-532-2129
  • Sales opportunities phone number: 972-532-2164

National Teachers Associates Insurance Company Products

The products offered by National Teachers Associates Life Insurance Company help to supplement your primary insurance policies. The products from NTA Life are supplemental insurance products so they are not considered primary plans. They supplement plans that you already have such as major medical coverage or an employer’s benefits package.

The products offered by NTA Life have some nice features. One is that it pays on top of other insurance plans, including PPOs and HMOs. Another is that the supplemental insurance products actually pay cash benefits directly to you so that you can use the money for not only medical expenses but for non- medical expenses as well such as child care, lodging, travel, and food.

Another benefit of the products from NTA Life is that they provide coverage that is continuous so you are covered even if you retire or change jobs. In addition, the majority of the policies for health insurance are guaranteed to be renewable for life if you keep current with your premium.

National Teachers Associates Insurance Company Services

Along with the supplemental insurance products that are available through NTA Life, the company also offers a variety of services that are available to their benefit managers and insureds.

One of the services is an administrative process that is streamlined for reconciliation, handling billing, and single point billing for premium distribution. Another service is the opportunity to become a member with a variety of discount programs that are available through the National Teachers Benefit Association.

Another service is the AccuFlex Services, Inc. This is a program that helps with employee benefit administration to make your job easier. The services from AccuFlex allow employers to help reduce the tax burden of their employees as well as help them to increase their income by using their pre-tax dollars for particular qualified expenses.

National Teachers Associates Insurance Company Careers

Whether you are entry level and looking for a career in the insurance industry or if you have years of experience as an insurance professional, NTA Life may be the right fit for you. NTA Life offers a healthy, rewarding, and fun work environment with an emphasis on personal growth, integrity, participation, and clear communication.

The careers with NTA Life fall under either sales opportunities or corporate employment. As part of the sales team for NTA Life, you will be the go to person for providing insurance services and products to quality organizations and individuals.

For corporate employment, your growth opportunities are unlimited. NTA Life will help you achieve your career objectives and grow professionally.

NTA Life offers a variety of benefits. These include:

  • Health, dental, vision, disability, and life insurance
  • 401(k) plans
  • Flexible spending accounts
  • Prescription drug plan
  • Voluntary insurance products
  • Employee referral program
  • Paid time off
  • Dependent care and health reimbursement accounts

To check out job openings with NTA Life, go to their website under the career tabs and find up-to-date career opportunities.

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7 reviews

  • Jennifer Gribben /
    • 11111
    • 33333
    • 33333
    • 22222

    They are very slow. I had a claim in December of 2012. I am still waiting for them to process it. It is April of 2013. This is not a policy you can count on.

    • 44444
    • 55555
    • 33333
    • 44444

    I bought all their policies. My son wrecked his motorcycle while competing, bruising ribs and many other things, they kept him at the hospital for only one day. National Teacher’s Associates paid me $5850. My total bills for his hospital stay totaled $3492. I’d say that’s GREAT insurance!!!

    Also, my buddy who also has their plans, not two months after he got them, his wife had a stroke and the company paid out for that as well.

    I’d say it’s refreshing to finally find a company that DOES what they say they will!!

    THANK YOU!

  • Cynthia Peterson /
    • 11111
    • 22222
    • 11111
    • 33333

    This company is terrible.

    I had outpatient surgery on April 10th could work or walk for three weeks without crutches. Sent my claim in May 1st and they denied me, clainming I was not totally disabled. I appealed, they received my appeal on June 26th.

    It is now August 5th and I still have no word or status on claim. I have been with this company three years, I have paid out hundreds of dollars ti this company. I feel as though they have not been forthcoming, and I would not recommend them.

    • 55555
    • 55555
    • 55555
    • 55555

    I feel confident knowing should an unexpected illness or injury occur, financially I do not have to worry.

    Everyone at my school has the coverage and several of us have had to use the plans. NTA has paid every time. I also appreciate the fact they return every year to review my benefits with me and check to see if I have any claims.

  • Martha Curto /
    • 11111
    • 11111
    • 11111
    • 11111

    Of all the insurance companies I have dealt with over the past few years NTA is the worst!! They are the slowest in handling claims of any insurance company–unbelievably slow!

    Claims are denied even though the appropriate documentation is right there attached to the claim form! I have paid on this policy since 1994 and have never used it until now and now, when I need it, I find that it is worthless! No wonder their earnings are UP!

    They take in premiums but do no pay out on legitimate claims!

    • 11111
    • 11111
    • 11111
    • 11111

    They are liars and only want your premium. My accident was in July now it’s September almost October and now they say they need more proof that I was confined. Don’t get scammed. It’s better to keep your money what is an accident to you it may not be to NTA LIFE.

  • Claudette /
    • 11111
    • 11111
    • 11111
    • 11111

    I have had my disabilities, cancer, and accident policies for about ten years. In 2009, I filed two disability claims and was paid about 1600.00 for both policies. Since 2009, I haven’t attempted or needed to file.

    Fast forward to June/July 2015, in which I have attempted to file two accidental, one disability, one doctor’s consultant, and one cancer preventive claim worth $50.00. Can you guess which one was paid immediately? You got it….$50.00!!!

    Unfortunately, the others have been denied, appealed, and denied again. This in spite of the fact that I have repeatedly sent the original documents, additional documentation (5 times, which was in the original documentation), and documentation of the treatment from my physician, pharmacist, and emergency rooms. Each denial was based on technicalities, semantics, and just plain hard balling by the agent(s).

    As a long time customer with valid and legitimate claims, I find these denials unacceptable and undeserving as I relied on the knowledge of the insurance agent in selling the products, and the direction of the customer service personnel when I called in for clarification of the additional information requested.

    In addition to being denied, the time of the denial decisions was very lengthy from the original claim dates of mid-July, with one just being denied as of this posting.

    With that being said, and paying a monthly premium of $170~ in a month, I will probably cancel these policies as I see no benefit in having them.

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