Comments on: MVP Health Insurance Company

By: Nancy Biscottini

Nancy Biscottini — Wed, 21 Dec 2011 18:26:42 +0000

MVP INSURANCE SUCKS!!! PEOPLE ARE RIGHT THEY HAVE NO COMPASSION AND WHO GIVES THEM THE RIGHT TO TELL YOU WHAT MEDICATION YOU CAN TAKE!!! AND THAT YOU NEED PRIOR APPROVAL,SO IF YOU CAN AVOID HAVING MVP AS YOUR INSURANCE COMPANY PLEASE DO, BLOOD PRESSURE MEDICINE NEED PRIOR AUTHORZATION, YOU WOULD THINK THAT IT A CONTROL SUBSTANCE!! MAYBE THE CEO SHOULD START REVIEW EVERYONE COMMENTS I CAN SEE THAT THIS PLAN IS GOING TO GET WORSE AND WORSE FOR PEOPLE COVERED UNDER THIS PLAN!!!!

By: D.Y.C.

D.Y.C. — Thu, 01 Sep 2011 17:42:00 +0000

Don’t ever make a mistake with these guys because they will not correct it. I mistakenly said that my back problem was a comp case. Right away, next day I called my Dr. to correct it which they did. Of course MVP had already gotten the wrong info so everything that came to them got sent to WC. When I found out this was happening because I was getting rejection letters from MVP, I promptly called them & explained what had happened. I mistakenly thought it was fixed. Oh how wrong that was. Since 2010 I’ve been battling with them over this. Supposedly a supervisor Jim Crider was supposed to straighten it out, when I finally demanded to speak with someone besides the phone people. You can’tget anything resolved when you are constantly talking to different people. Suffice it to say Jim was no help either & then stopped even returning my calls. Next step ask to speak with his supervisor Same scenario just a different person a woman named Geri, who I believe wasn’t really his supervisor just a different person with the position. Well the people sending me the past due bills finally couldn’t keep submitting them to MVP, but MVP told them that I had to write them a letter to correct the mistake. They never ever said this to me. I should not have to write anything! They are being paid very well to take care of my health. Well finally I decided I would just get in touch with the CEO of the company, of course I should’ve realized that if the employees don’t care then why should the CEO Mr. D. Oliker care. He hasn’t responded either & I know that I found the right man & if he reads this he knows what I’m referring to. So I also concur with M.C. if you care about your health stay away, you’re paying way way to much for nothing. And if anyone out there can help me resolve my problem please let me know I’d appreciate it. One last thing, I made the comment to one of the phone people that I never had these problems with Preferred Care & he said that it was still PC that they only merged. I’m still LMAO about that bald faced lie. They aren’t even close to being PC. PC was PC!

By: M.C

M.C — Tue, 19 Jul 2011 20:50:02 +0000

If you care about your health and your family stay away from MVP Healthcare. They are a company of robots with no emotion for human compassion and their moral compass does not exist.

Upon my recertification they got my address wrong. June’s bill did not make it to my home, nor did any threat of cancellation. I am a person who pays around 80 bills a month. With the exception of my mortgage, if I do not have a physical bill sitting in my inbox, it will more than likely not be thought of to pay for quite some time .

I subsequently received a bill at the end of June and paid it on 7-12. My wife who is 9 months pregnant, 2 cm dilated, and carrying a breeched baby went to make an appt for a Cesarean on 7-14. Thats when we were informed that coverage had been cut. I frantically contacted them to explain myself, and they did not care about the oversight. I was terminated.

Upon my research to figure out how and why this all happened I realized they had my address wrong. I explained that to them, and again they did not care and they would not reinstate me. They did offer me to reapply effective 8-1, and my premium would increase by $ 150.00 per month…how convenient.

I have thus far contacted the attorney general’s office, an assemblymen’s office, and a Senator’s office. Still, they will not budge on their position. The last person I spoke to there condescendingly told me in regards to them having the wrong address; “Your M looked like a W on the recertification form” There’s nothing we can do.

In my personal opinion I feel that due to some recent health issues we have gotten more expensive that anticipated and this was a convenient way to get rid of us.

So like I said, if you care about you well being, stay away from this group of robots.