MVP Health Insurance Company
MVP Health Insurance Company has been in business since 1986. Although this 26 year old company is a relatively new company in terms of insurance solutions, MVP has made a big splash in the insurance world by offering discounts to healthy members, working with the community and revolutionizing the way that health care providers communicate with each other, their patients, and share medical information.
MVP Health Insurance Company also offers insurance choices to groups, individuals, and businesses. Be sure to do your homework and decide if an MVP health plan is the best choice for your health insurance needs.
Read through this MVP Health Insurance review, take a look at some of the reviews of MVP Insurance left by customers at the bottom of this page, and then request quotes from top health care insurance providers by entering your zip code in on the side of this page.
MVP Health Plan Network
MVP boasts a whopping 750,000 customers, an amazing feat considering MVP Health Insurance is only sold in New York, Vermont and New Hampshire. Of these customers, almost 26,000 of them are businesses located in these three states. With their 1,700 employees, MVP strives to provide a full service experience for all of their customers, whether they are individuals, a business or Medicaid recipients.
MVP Health Plans
There are a wide variety of plans available through MVP Health Insurance Company that are designed for every budget and situation. Available personal choice plans are MVP Preferred EPO or PPO plans, TriVantage EPO, MVP Preferred EPO or PPO Hybrid. Their new value plans are plans that include high deductibles with health savings accounts or high deductible plans with a health reimbursement account. There are a variety of deductable and coinsurance options. MVP traditional plans include HMOs, POS plans and Indemnity plans.
There are also plans specifically developed for businesses of any size. While HMOs are typically the choice of most businesses, MVP does tailor plans for businesses that will fit their needs, whether they wish to choose a more high-end plan for their employees or give their employees the option to choose from a variety of different plans and price points. Employers can save money on plans by offering fitness options for their employees as well as encouraging healthier lifestyles with classes and programs.
Most of the plans offered by MVP Health Insurance Company are plans that you can find through many other insurance companies as well. However, it is the EPO plans that stand out for MVP and that have drawn the attention of employers and individuals in the states where they serve. The EPO plan is a plan that focuses on health improvements for the family (or individuals). This plan offers discounts for health family members as well as monetary rewards to members who complete certain programs (such as stop smoking programs), work with MVP’s personal life-style coaches (which are provided for free) and for participating in fun and fitness programs. There are even reimbursements for purchasing certain fitness equipment or joining a gym.
MVP Healthy Living Programs
One of the things that MVP has been doing in their community is providing a way for children to get healthy. MVPs biggest community focus is on obesity in children and they have developed a program called KidPower to that end. KidPower enlists the help of Olympic champions such as Olympic gold medalist Abby Wambach to speak at live events to children about the benefits of eating healthy and exercising. They have also developed an online video with Abby that children can view which shows health tips and soccer tricks for children. MVP also works in the community by hosting sporting events and family oriented events throughout the year.
They also have programs for adults over the age of 65 that include mall walks and special days at local gyms. Senior citizens can join SilverSneakers and participate in events that will help them maintain a health lifestyle or develop one. The idea is to provide senior citizens with the opportunity to feel better about themselves and to have healthier bodies, which will in turn help them to avoid illnesses.
Electronic Medical Records
MVP also recognizes the importance of electronic record keeping in other industries and believes that this is the next step for doctors and hospitals. They currently work with health care providers to develop electronic systems that can be shared between doctors to eliminate mistakes with patients as well as making it possible to easily look up records and transfer to new care providers when needed.
Awards & Recognition
The “Excellent” accreditation status has been awarded to MVP Health Insurance Company by the National Committee for Quality Assurance for their commercial HMO and POS plans. They were also rated “America’s Best Health Plans 2008-09” by the US News & World Report and the National Committee for Quality Assurance for their HMO plans. In 2008, the Consumer Assessment of Healthcare Providers and Systems Survey recognized MVP as an “Excellent” 5 star awarded company by their customers. Lastly, their Back Care and Diabetes Care programs are recognized by the AHIP (America’s Health Insurance Plans).
Compare MVP Health Insurance Quotes
If you live in Vermont, New York, or New Hampshire then this provider might meet your needs. To get quotes from several providers in your area, just put your zip code into the free quote tool at the top of the page. No matter what state you live in, or what your specific needs are, there is no quicker or easier way to get the information you need. You can do it right here and right now! Simply enter your zip code on the side of this page to get started!
10 Comments to “MVP Health Insurance Company”
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D.Y.C. says:
“Don’t ever make a mistake with these guys because they will not correct it.
I mistakenly said that my back problem was a comp case. Right away, next day I called my Dr. to correct it which they did. Of course MVP had already gotten the wrong info so everything that came to them got sent to WC. When I found out this was happening because I was getting rejection letters from MVP, I promptly called them & explained what had happened. I mistakenly thought it was fixed. Oh how wrong that was.
Since 2010, I’ve been battling with them over this. Supposedly a supervisor Jim Crider was supposed to straighten it out, when I finally demanded to speak with someone besides the phone people. You can’tget anything resolved when you are constantly talking to different people. Suffice it to say Jim was no help either & then stopped even returning my calls.
Next step ask to speak with his supervisor Same scenario just a different person a woman named Geri, who I believe wasn’t really his supervisor just a different person with the position. Well the people sending me the past due bills finally couldn’t keep submitting them to MVP, but MVP told them that I had to write them a letter to correct the mistake. They never ever said this to me. I should not have to write anything! They are being paid very well to take care of my health.
Well, finally, I decided I would just get in touch with the CEO of the company, of course I should’ve realized that if the employees don’t care then why should the CEO Mr. D. Oliker care. He hasn’t responded either & I know that I found the right man & if he reads this he knows what I’m referring to.
So, I also concur with M.C. if you care about your health stay away, you’re paying way way to much for nothing. And if anyone out there can help me resolve my problem please let me know I’d appreciate it.
One last thing, I made the comment to one of the phone people that I never had these problems with Preferred Care & he said that it was still PC that they only merged. I’m still LMAO about that bald faced lie. They aren’t even close to being PC. PC was PC!”
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Nancy Biscottini says:
“MVP INSURANCE SUCKS!!!
PEOPLE ARE RIGHT THEY HAVE NO COMPASSION AND WHO GIVES THEM THE RIGHT TO TELL YOU WHAT MEDICATION YOU CAN TAKE!!! AND THAT YOU NEED PRIOR APPROVAL,SO IF YOU CAN AVOID HAVING MVP AS YOUR INSURANCE COMPANY PLEASE DO, BLOOD PRESSURE MEDICINE NEED PRIOR AUTHORIZATION, YOU WOULD THINK THAT IT A CONTROL SUBSTANCE!!
MAYBE THE CEO SHOULD START REVIEW EVERYONE COMMENTS I CAN SEE THAT THIS PLAN IS GOING TO GET WORSE AND WORSE FOR PEOPLE COVERED UNDER THIS PLAN!!!!”
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dennis gogg says:
“I use Online Banking at Bank of America. They have ALWAYS sent my MVP premium payment on the 27th of each month for four (4) years plus. Their system is flawless, and I pay all my bills with it.
I received a letter from MVP dated 4/04/12 that my coverage was terminated effective 3/01/12 for non-payment. After several conference calls with MVP and BoA, and the direct involvement of the New York State Attorney Generals office, I have no insurance, but they did mysteriously cash my check 4 days after the past due date.
They suck as a company, and the staff is spineless. PS: the Consumer Advocate Panel is comprised of only paid employees. There is a deep inherent flaw in the fabric of this industry, and I can only surmise that MVP sets the standard, for all the other insurers to follow down this deceitful path.”
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Brenda Maeder says:
“This insurance company is awful.
My husband had a kidney transplant, and he also gets Medicare. I found out that MVP and MEDCO were processing some of his bills wrong, and that they and we were paying too much. Sixteen months ago, I brought that to their attention. Just this last week they agreed, and they have to try to fix it.
They will not answer my emails, and there is no time frame for us to get our money back. In February they said they were sending us a check; I am still waiting.
MVP is self-serving. They only agree to something if it makes them money. Someone needs to stop insurance companies from making decisions on someone’s health, and I resent the fact they have my medical information.”
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Rick Davis says:
“What a horrible nightmare this company has caused our family all in the name of greed and unselfishness. I have had two surgeries (both invasive) for kidney stones and my wife has been going to rehab therapy due to a car accident.
Now 8 months later I have just received a note from MVP stating that all claims for my surgeries, doctors, and such along with my wife’s claims have been denied. All monies that had been paid was returned due to a lapse in coverage. Now all of a sudden I’m getting phone calls, letters telling me that I need to pay in full or face collections.
I have called my companies benefits (where I work) to be told that I did indeed have coverage and there was no lapse and secondly they had not sent a note, email or letter to MVP stating that I had lapsed. I have provided pay stubs proving I was working and that payments were made for coverage via payroll deduction to MVP only to be told “”tough s#$%””. We have a note saying you had lapsed, therefore, your coverage is denied.
My company benefits have contacted MVP telling them they did not send anything to them telling MVP that I had lapsed. Again MVP says there is a note stating that. I have asked for a copy of the note only to be told they will call me back. I have never received a call, email or letter with an explanation from MVP even after repeated calls.
I am now continually receiving harassing calls from doctors, hospitals for payment in full or face collections. We depend on our company benefits along with MVP to provide coverage in case it is needed but when it comes time to need it MVP walks away. Keep in mind I continue to pay my monthly premiums to MVP (I’m beginning to wonder why) now I’m very afraid to send anyone in my family to the doctors for fear of denial.
Not only that but now our 800 + credit rating is taking a huge hit due to this *&^%^() company. I’m still fighting to this day but have not yet gotten anywhere. I’m wondering if a 100 million dollar suit might open their eyes just a little (I hate the idea of this). What happened to dignity, honesty, and ethics. Oh wait, corporate greed again.
Look elsewhere this company lies and cheats to line their pockets. Be Aware Very Aware.”
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marilyn murphree says:
“I had MVP insurance for many years. I am not complaining about the service. They have unethical business practice, in my opinion. Some of what happened is because of MY MISUNDERSTANDING of what was told to me in phone calls regarding dropping insurance because of a move I made to another state.
I thought that it was okay to not pay the last the last month (when I moved) premium, and I would be dropped. That was not the case. WITHOUT ANY NOTIFICATION OF ANY KIND MVP SENT MY ACCOUNT TO COLLECTIONS FOR THE ONE MONTH PREMIUM THAT I DIDN’T PAY.
The first I knew about it was when I received a call from the collection agency they use…GBC LLC OF NJ. Now I have (or had) a very good credit score and pay my bills without fail even before they are due. Imagine what happens to your credit when it is sent to collections. I paid that premium to the collection agency by phone.
Another issue with the GBC LLC is that without informing me (and they admitted it), they charged my credit card account with an extra $10.00 which they call a “”convenience”” fee for paying with the use of the credit card.
All I want is to be notified ahead of time and none of this would have happened.”
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Rachel says:
“MVP has the worst service ever!
I have been trying for DAYS to make a payment on their online payment center. All I get is an error. I try again and again and every time I call. Every time I’m told there’s no one there to help me. I offer to make my payment over the phone and I’m told no one is there to help me.
Every company I know has someone available to help you with their website or to take your money for a bill if the website isn’t working whatever time you call. But with MVP, if you don’t call in the middle of the work day, your out of luck. Get with the 21st century, MVP! Bankers Hours just don’t fly anymore!
This has been the worst experience I have ever had with a health care provider.
SO LONG MVP!” -
Rebecca SInger says:
“STAY AWAY! This insurance company should be sued for existing. They are incompetent, completely lacking in integrity, business ethics, let alone caring on any level. They are incapable of competent communication; they hide records; they won’t admit to mistakes. They are a NIGHTMARE.
Their billing department does not communicate with their customer service department which does not communicate with their policy department: the organization is actually set up so these departments CANNOT communicate with one another. THIS COMPANY SHOULD NOT BE ALLOWED TO EXIST.”
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Linda says:
“These people are the most incompassionate people ever!! I will go back to BC BS. I have some health issues. I am in tears with them for the last time…I hope when they get sick they receive what they put out!– EXTREME CALLOUS-NESS! GO ELSE WHERE!!
I truly believe they create situations where they want you to drop them and they can get rid of the costly sick! They should be investigated!!”
“If you care about your health and your family stay away from MVP Healthcare. They are a company of robots with no emotion for human compassion and their moral compass does not exist.
Upon my recertification, they got my address wrong. June’s bill did not make it to my home, nor did any threat of cancellation. I am a person who pays around 80 bills a month. With the exception of my mortgage, if I do not have a physical bill sitting in my inbox, it will more than likely not be thought of to pay for quite some time .
I subsequently received a bill at the end of June and paid it on 7-12. My wife who is 9 months pregnant, 2 cm dilated, and carrying a breeched baby went to make an appt for a Cesarean on 7-14. That’s when we were informed that coverage had been cut. I frantically contacted them to explain myself, and they did not care about the oversight. I was terminated.
Upon my research to figure out how and why this all happened I realized they had my address wrong. I explained that to them, and again they did not care and they would not reinstate me. They did offer me to reapply effective 8-1, and my premium would increase by $ 150.00 per month…how convenient.
I have thus far contacted the attorney general’s office, and assemblymen’s office, and a Senator’s office. Still, they will not budge on their position. The last person I spoke to there condescendingly told me in regards to them having the wrong address; “”Your M looked like a W on the recertification form”” There’s nothing we can do.
In my personal opinion, I feel that due to some recent health issues we have gotten more expensive that anticipated and this was a convenient way to get rid of us.
So, like I said, if you care about you well being, stay away from this group of robots.”