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Molina Health Insurance Company

The Molina Health Insurance Company has been providing services to policyholders for more than 25 years. Molina specializes in providing health care insurance products at no or low cost to its customers. More than a million people trust Molina Health Insurance Company for their needs.

Is the Molina Health Insurance Company the right choice for your health insurance needs? Read on to get some more information about Molina Health Insurance and find out for yourself. Keep in mind that no one insurance company is best for everyone so it can certainly pay off to be an informed consumer and shop around.

Read through this Molina Health Insurance review, check out the reviews of Molina Insurance left by customers at the bottom of this page, and then be sure and request insurance quotes from top health insurance providers by using the free tool on the side of this page.

Molina Insurance: History & Awards

The company has been in business since 1980. It was founded by Dr. C. David Molina, who worked as an emergency room physician. Through his work, he realized that low-income people were being underserved by the medical community. Dr. Molina established a clinic in Long Beach, CA where he provided medical services to patients with no consideration of whether they had the means to pay or not.

Molina Health Insurance offers its services to people living in 10 states. In 1980, the company opened three primary health care clinics. Molina went through the process to obtain an HMO license in 1985 for the state of California. In September of 2008, Molina began offering health insurance services to Florida residents.

Molina Health Insurance was recognized as one of the Top 15 managed care companies in the United States by InterStudy, which is a national managed care research organization. The company was also included in the top 1000 corporations operating in the United States.

Molina Health Plans

Molina Health Insurance has negotiated contracts with state governments to provide coverage for health care services to individuals and families who qualify for funded programs, including the State Children’s Health Insurance Program (SCHIP) and Medicaid. The company provides coverage to low-income families and people who are living with disabilities through state Medicaid programs. The SCHIP program provides coverage to families who aren’t able to afford private coverage, but who don’t qualify for Medicaid because their family income is too high.

The Molina Medicare Options Plus plan is offered to people who have Medicaid and Medicare coverage. It offers a similar level of benefits. Some customers may not have any out of pocket expenses at all, while these expenses are kept low for others. People who choose this type of coverage can get their medical care from a large network of doctors and hospitals.

Molina Medicare Options is a plan offering the same level of benefits as the Medicare Plus plan, with few or no out of pocket costs. This plan is designed for people who need to stick to their budget but who want to get comprehensive coverage. Molina Medicare Options also has a large network of doctors and hospitals to serve its customers’ health care needs.

Molina HMO Basics

A Health Maintenance Organization (HMO) is a type of health insurance plan where plan members designate one doctor as their primary care physician. They visit this doctor for their health care needs and if they need to see a specialist, the plan member needs to get a referral first. Some medical procedures must be approved by the HMO before the plan member can go ahead and have it performed.

Part of signing up with an HMO is agreeing to get medical care from the plan’s network of providers. Prospective HMO members should ask to see a list of network providers before signing up. Many plans do have a large number of providers who have agreed to participate.

The advantage to health care providers of agreeing to participate in an HMO is that they have a large pool of potential patients brought to them by the insurance company. In return for access to large numbers of patients, the health care providers agree to provide their services at a discounted rate. The lower rates are passed on to plan members, which makes an HMO plan a more economical choice than a Preferred Provider Network plan.

People who are mainly concerned with saving money on the cost of their health insurance plan may choose to sign up for an HMO plan. However, the downside is that some services provided by health care providers, except for emergency care, may not be covered under the plan at all. Having to wait to get approval before having certain medical procedures performed is stressful and may lead to deterioration in the patient’s condition.

Before choosing to sign up for an HMO plan, such as the ones offered by Molina, it’s important to make sure that you understand all the policy provisions. Be sure to review the terms and conditions carefully so that you understand exactly what you are getting before you commit to it.

Compare Molina Health Insurance Quotes

Now that you know about the types of coverage offered by the Molina Health Insurance Company, why don’t you get a quote for your own insurance coverage? Compare your Molina health insurance quotes with quotes from many top health care insurance companies to find the plan that is best for you. The free insurance tool one the side of this page can help. Click on it to find out about your options right now!

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43 reviews

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    Molina has great customer service and takes care of needs

  • Pamela Jenkins /
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    If I had Anthem blue cross and was dropped out of the system when I moved from Los angles to San Bernardino county to Adelanto, can I apply for Molina Health?

    I am on medical insurance but Department of Health Care Services had me on the wait list . My doctor when I was in Pomona Ca, was Doctor Richard F DiThomas

  • Doug Nations /
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    I would not recommend Molina for Health/Dental coverage at all. My Mother has had them for nearly 2 years, they have put her off on getting Dental appointments, and the last straw was they recently recommended my 80-year-old Mother not need any extra care whatsoever.

    This has caused her to lose her meals (meals on wheels), she does not have a car nor can she drive. She has lost her Doctors and nurse scheduled to come in and check up on her. Now due to the stress of losing all of this it has drove her blood pressure up so the Doctor has advised to increase her blood pressure medicine. Now we had to file an appeal and go justify why she needs help.

    Thank God we are rid of Molina and now with a new Insurance Carrier, they sure caused a lot of misery for our family. Please consider very, very carefully if you are considering Molina for Insurance of any kind.

    • 11111
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    WOW. let me start by saying , this is not a company you can trust !Go to HRS and choose another health care plan, including their other plan DENTAQUEST.

    they know how to pass the buck n lie to you on the phone for months promising you dental care . yet could not find an oral surgeon until the last few days of my daughter’s ins plan to run out! Stalling the whole time! And of course, they won’t talk to you now that the plan has expired !

    HRS told me they do this to customers all the time, and that they don’t have to help !

  • melissa /
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    Let me start by saying I’m thankful to have insurance but Molina is horrible! Even the doctors complain! Refuse most medicines. Good luck if you have it!

  • Somebody /
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    The company sucks. Enough said

  • jevelin diamond /
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    Crap. can’t get a supervisor to speak with, run around, say one thing done, find out later, not done. Haven’t even been able to use yet due to run around.

    Having disabled children is hard enough and Molina DOES NOT HELP it seems at all. There is no zero star rating available.

  • a dissatisfied patient /
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    I went to the family practice clinic for some issues and was told I had high blood pressure. I ‘ll give you something for it, I was told. Go to the pharmacy, am given 2 RXS, not knowing what the second one was for, and the meds me very sick. So does this company.

    I was not asked about a kidney problem that I mentioned, then, this PA gives me a RX for fricking water pills that made me sick. Lousy service, I walked in there on a Tuesday and this so called receptionist is sitting there on her computer, all slouched down, wearing sunglasses and totally rude!

    What the h@#$ kind of people work here? Rejects from a real medical office obviously!

    • 55555
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    I had a really bad experience about 3 years ago with them but this last time I went for an appointment in San Bernardino I got treated very well.

    The girls in pediatrics side were very friendly and helpful. The doctor was great, if you want a pediatrician and looking door a place that remembers who you are by name, go to Molina in San Bernardino. The Mexican girl with longer hair, light eyes and pretty smile always answers your questions.

    Good luck. My kids love going there, I just hope they had a play area like Fontana.

  • Chris Sundahl /
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    This company is interfering with the health care that my doctor is providing by not allowing my doctor to prescribe the medications that have been working for my conditions.

    This is an insurance company that wants to play doctor with my well being and I really do not appreciate it at all. Their service is terrible and I would advise anyone looking for coverage to look elsewhere.

  • Eric Smiltneek MD /
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    As I physician, I deal with many insurance companies. This is by far the worst company that I have ever dealt.

    It takes months to get routine scans approved and I am a Blue Cross 2-star doctor that leads the nation in quality and cost. I cannot speak to the clinic in California, just the insurance product.

    I strongly recommend against Molina if patients ask.

  • Sarah S /
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    By far the worst company I have ever dealt with. I have had insurance with them for 5 months and I am terminating my coverage. Their customer service, though polite, transferred me 6 times only to be told that they cannot help me and gave me a different number to call.

    Due to a billing error on their end, I received a phone call about a termination warning for $1.00 even though their website said I had a balance of $0.00.

    I never received any bills in the mail stating that I owed any money and the employee that called me and left a message left no name, no extension number, nor the reason why she was calling. I will not be recommending this company to anyone, ever.

  • Nolen Mathis /
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    What a bunch of deceiving idiots working here. I’m not only disabled but have T3 colon cancer and just 3 days before my surgeon consult I find out that they mysteriously switched my plan from one to another without ever consulting me.

    I was put on a replacement policy which leaves ME to pay 20% of everything. The agent that sold me on Molina issued the policy he said I was qualified for but to find out I had never qualified for it in the first place even though my ID card says I did.

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    I was forced to chose a Health Plan and I chose Molina They are the worst of the worst.

    Customer service does not help or care they are extremely rude. I will not be with much longer. I highly recommend THAT YOU DO NOT CHOSE MOLINA

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    Have only been with this insurance A VERY SHORT WHILE and if this is a taste of what is to come it will be short lived. For now…..

    • 11111
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    UNRELIABLE INFO. GOT TOLD ANYTHING JUST TO GET ME TO SIGN UP. CONS PRETTY MUCH LEAD THE PROS.

    DO NOT BELIEVE IT WAS WORTH THE CHANGEOVER. CASEWORKER OK THOUGH BUT THE DAMAGE WAS PRETTY MUCH TAKEN CARE OF BY THE SALES REP. ONLY JUST SIGNED UP A SHORT TIME AGO BUT IF THIS IS A TASTE OF WHAT IS TO COME MY ENROLLMENT WILL BE SHORT LIVED.

  • UNHAPPY /
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    BUYER BEWARE!!!!!!!!!!!

  • julie s. /
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    If you are thinking of choosing Molina as your health care provider, look somewhere else! They are by far the worst insurance company I’ve ever tried to work with.

    Their customer service is terrible, and they are completely unwilling to work with you to provide the health care you and your Dr. determine is best for you.

    One example is, my son is on medication for seizures. They were unwilling to refill is medication one day early, as I requested because we were in the process of moving across the country and it was not possible to pick it up when they said it was available. (We’d be gone by then) One day!

    What exactly do they expect me to do? Do they expect my son to go without his medication? This is no minor thing, this is medication for seizures! One day! They would not let me get it one day early! Unfortunately, this is only one example of many difficulties I’ve had ever since signing up with Molina.

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    MOLINA IS ABOUT AS DYSFUNCTIONAL AS CAN BE. THEIR EMPLOYEES WILL LIE AND NOT FOLLOW THROUGH ON WHAT THEY SAY.

    DOES NOT PROVIDE INFORMATION REQUESTED BUT INSTEAD GIVE YOU THE RUNAROUND. I HAVE BEEN LIED TO BY BEING TOLD ANYTHING THAT SOUNDED GOOD JUST TO GET ME TO SIGN UP JUST TO FIND OUT THAT IT WAS A LIE.

    THERE ARE NO – ZERO RATINGS. TOO BAD.

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    ONLY THING MOLINA IS CONCERNED ABOUT IS MONEY. TOO BAD THERE AR NO -0 STAR RATINGS.

  • Dennis travelocity /
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    The following is about my Father Donald Teel, my mother Wilma Teel and myself and the nursing home that has,for lack of a better term, legally kidnapped and is killing my Mother and Father.

    My Father’s doctor is Dr.Satu and the CURRENT administrator of the nursing home is Joe Griffith. Two administrators that were in charge before Griffith are mentioned here as well, but thus far we’ve not had any problems with the current Administrator but only the two previously to Griffith.

    I am an ordained Minister ,as well as an experienced web designer that has learned how to deal with both secular and spiritual bad guys. That method is called THE INTERNET./The characters in this short story are real, all incidents are real. the names haven’t been changed to protect the guilty. I’m very knowledgeable regarding web design and XHTML and intend to create an entire site dedicated to the events of this matter as it unfolds step by step. Here goes:

    My father had a stroke on May 15, 2012.. soon afterward, he was put into Terrell Healthcare center, a nursing home at 204 W. Nash Street in Terrell Texas.. In August of 2013, my mother and I decided that it’s time for my dad to come home. His nurse,at the time, agreed totally that my mother and I could EASILY manage him and his health matters at home, That it wasn’t all that difficult.

    We spoke to a social worker, who as far as we knew ,began working on his return home right away. Long story short, we were lied to for the next 7 months, under the impression she was working to get my dad home. we found out that she hadn’t ever begun.

    We met with the (at the time) current administrator to get some understanding of this and to make it clear we want my dad home and not in another 7 (or 5 or 6 )months. we learned that statements were made by the social worker to the administrator within that 7 month period, such as “Mrs. Teel(my mother) displayed actions as though she felt she could not take care of her husband”.

    My mom’s age was mentioned as a factor, as well as her appearance to ‘not be strong enough physically” to endure taking care of my father without winding up in the hospital herself from the tension and difficult physical aspects required(as in lifting him, changing is diaper, etc).All of these comments and concerns were brought forth to the administrator by this lame good for nothing and useless social worker.

    Sometime during that 7 month period of lameness she told the administrator that when she questioned my mother separate from my presence, that my Mother displayed a demeanor that implied it was ME WHO WAS wanting my Father to return home and not HER.(ie,me being the bully son, in this case, bullying my mother to get my dad home)

    This nursing home is far fortunate that I haven’t decided to press charges yet. This was said by this USELESS woman, even with the understanding that I would be helping my mother and would be doing the required physical tasks,not my mother. My mother was infuriated that this woman had made false assumptions regarding her demeanor and her age being a signifier that she’s feeble.

    My mother never was of the mind that I was bullying her, nor is she too weak physically to take care of my father.. Furthermore, during this meeting, the administrator had the audacity to inquire of my disability (Bipolar) and even claim “what happens if you have a manic episode in the presence of your father!

    But It didn’t end there.. He went further, to suggest I sign a form to become my dad’s sole caregiver and in that way, I’d be making an honest living while taking care of my dad and being a benefit to society as well(meaning that I wouldn’t be taking money from societies purse strings via non-legitimate disability payments.. I understood fully what he meant as I hear it from a@#holes frequently).

    He also made the statement that he’s pretty sure he’d heard from someone (a social worker?) that Adult Protective Services had a ‘case’ on me and that if that’s true he couldn’t let my dad come home even if the doctor said okay..Of COURSE, I don’t have any case against me and NEVER HAVE HAD ONE. But this caused me undo mental and emotional stress for quite a while.. I mean imagine being told out of the blue that Adult Protective Services has a case on or against you..

    If I’d known then what lay ahead, I probably would have decided to sue his useless rump. He even said something at one point that implied I wouldn’t know about any such case if it’s in mid-investigation. After the end of the fore mentioned meeting, we were told by the administrator that he’d do what he could do get the ball rolling to get my dad home.. we waited a week and a half or maybe 2 weeks for his call. we called him back instead and found that he wasn’t working there at the nursing home anymore .. wonderful huh.. what to do NOW!!

    within a couple weeks, they had a new administrator.. A Temporary. During his term there(two weeks approximately) I spoke to Dr .Satu (My dad’s doctor) personally while we were in my Dad’s room. I mentioned that my mother and I wanted my Dad to return home. He told me if the administrator agreed to my dad’s ability to return home, he was all for it as well..so not long after the temporary left, I spoke to the new and (permanent,current) administrator, Joe Griffith and he was totally all right with it!!

    so, yeah, my Mother and I were totally overjoyed..Dr.Satu had already said that if the administrator was okay with my dad’s release then he was also. No problem. That was nearly 3 weeks ago at this writing.. we never got a call back from the administrator.

    so, I called him yesterday. I’m told NOW that Dr. Satu said “no”. That my father CANNOT come home under any circumstances and he will not sign a release form..furthermore, he insists my father needs a 24-7 nurse..but here’s the kicker..even if we agree to the nurse the Dr. won’t sign a release form..it’s no..period..the doctor lied to me completely..he said no,even though the administrator agreed and was all for my dad’s return!

    The administrator tells me on the phone yesterday that the reason he didn’t call my mom back two weeks ago is that he’d arranged for someone from Molina healthcare to call.. That makes me even MORE curious. they DID call and claimed they’d look at the case. That was apparently when Dr. Satu made the decision NOT to release him ,causing insurance to be denied, under any circumstances, even though my Fathers healthier than MOST dysphagia patients.. We’re being told he can’t come home insured under ANY circumstances.

    This is ransom kidnapping..they know we can just pull him outta there but they also know we can’t afford to do it unless he’s insured and Molina won’t insure him.

    My father is depressed and lonely and losing his will to go on living.. My Mother as well …They’ve been married 60 years.they need one another..this doctor and the health care system is killing my parents. and it won’t take long!! this is kidnapping ..I don’t care WHAT anyone WANTS to call it!!

    when a doctor,regardless of circumstances refuses to sign a release form,and the insurance company won’t insure under any circumstances ,EVEN when the patient is healthy enough to come home,there’s something terribly wrong. my father has Dysphagia caused by a stroke… His mental state and memories,etc are all crystal sharp..His mind is in total tact..

    he’s in a wheelchair,but easily walks using a walker when he chooses to..he can swallow minimally so is fed via a feeding tube directly to his stomach..once daily..the extent of physical tasks of any caregiver would be changing his diaper a couple of times daily..dressing him and undressing..connecting, disconnecting his feeding tube..not much more than that..what lifting??He doesn’t have a problem with getting out of bed, and can get into his wheelchair safely without falling.

    He usually lets the nurses assist him, however, We were already told that if he falls don’t lift him.. call 911. Even at the nursing home, they immediately take him to the doctor, or hospital if he falls, to be certain he’s safe and that nothing happened internally to effect the tube.. so what’s the big deal?? he falls at home we’d do the same thing. btw he’s not fallen there but once(in the bathroom) … he’s been there 2 years..at home he’d be watching tv, playing cd’s and we’d be doing family stuff almost all of his awake time.. At the nursing home,he’s forced to do nothing but read or watch tv channels that are pre-chosen by the staff.

    If my Father dies, I will sue the nursing home or Molina or both for whatever I can sue them for..Neglect..Emotional.. Also, he has extremely dark bruises all over his hands and claims that most were caused by staff handling him roughly as they get him out of and into bed..

    My father is hard of hearing, almost deaf, but yet many times I’ve heard staff make rude comments after speaking to him, as “so Mr. Teel, you’re ignoring me today” as well as some very rude statements, as they believe he’s intentionally ignoring them to make them angry… One aid actually asked me one day what language he speaks.(because he speaks in stutters now and then due to his dysphagia)..great nurse, right?

    My sister and I are fully convinced that this nursing home is using my mother and father for the 1800.00 or so, a month she pays them. This nursing home has literally legally kidnapped and is slowly killing my father. my mother is being likewise affected.. My Father’s wishes and depression and state of emotional and mental health is being ignored and neglected by these greedy b@#$%$#@!!

    I’ve been logging incidents and circumstances for over a year so, I hope the Dr. or nursing home staff (or both) reads this and attempts to sue me… As well as Molina Healthcare system.. what are they gonna take.. my disability payments? If they could I’m sure they would!! They’ve already kidnapped my father.

  • Nosreg Pedro /
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    I work in a hospital as a social worker. Molina HealthCare is by far the WORST insurance patient can have. Poor customer service, poor options for discharge planning and forget about calling for help.

    DO NOT sign up with Molina. I always tell my patients to convert from Molina to traditional Medicare and Medicaid.

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    This insurance company likes to play doctor.

    I have been waiting for a pre-authorization for almost six months. The customer service representatives have no idea what they are talking about and have no useful information.

    This insurance company will give you the run around because they don’t want to pay for anything! It ruins people’s lives! DO NOT GO WITH THIS INSURANCE COMPANY! YOU ARE BETTER OFF WITH NO INSURANCE THAN TO HAVE MOLINA!

  • unhappy fish /
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    Here it is November 13 and my new insurance provider, MOLINA, has had my health in their care since the first of the month. I found out I had Molina because my pharmacy said that I was no longer covered. I Paid $155 for my RX just so I could have it. Then my doctors began calling and canceling my appointments and telling me they don’t take Molina under any circumstances.

    I need emergency dental care and came online to find a dentist in my area, the closest is 25 miles away and it is the ONLY ONE to choose from.
    I cannot testify as to what they will pay for or how long to get services because simply having them as my provider seems to have rendered me without medical care.

    Save yourself a lot of heartache and find another insurance provider.

    BTW I found out that it is illegal to pay cash for your doctor appointment if you have insurance. It is called insurance fraud. HMMMM!

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    I haven’t had any of the problems like the people above. Working with Molina for me is great. I can set up a dentist appointment and it only take a month to get the appointment, otherwise, if it’s an emergency the longest I’ve had to wait is a week.

    I love the transportation feature. Also, I have no co-pays and I’ve never had a doctor give me grief or refuse just because I’ve had Molina.

    I would say their only down fall is customer service. I had talked to a representative that didn’t know anything about what he was talking about, I demanded a supervisor. The supervisor answered my questions and assured me she would take care of the representative.

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    I purchased the Molina Gold plan through healthcare.gov in October ’14. I am currently unemployed and listed my income as zero on the healthcare.gov website and this plan was recommended for me. I could have bought HAP or Blue Cross but I stupidly didn’t, even though I saw that the deductible was higher than either of those two companies, figuring that you actually get what you pay for, and never having purchased health insurance for myself in the past I didn’t do any research on this company. What a mistake.

    I’ve had so many problems with this company, it’s ridiculous. First, the Primary Care Physician on my card doesn’t actually take my insurance, and for a week now I’ve been going back and forth with Molina about which doctors and hospitals actually take my insurance.

    Their website is incorrect with regards to the physicians are in-network, and every time I call the member services number to inquire about network providers, I get the same woman on the phone, and she has been LITERALLY USELESS with regards to figuring out any information about my plan whatsoever. Not only can she not give me a list of providers, she has told me that several hospitals in my area are in network when, after calling the hospital, they tell me they do not accept my insurance.

    Every time I call it’s a half hour ordeal where this woman puts me on hold because she’s “having trouble with the system.” I wouldn’t recommend this company to my worst enemy. I have learned from my mistakes, though, and purchased a Blue Cross plan thankfully before the deadline to switch in February ’15.

    The deductible, premium and out-of-pocket costs are HALF the costs of Molina and the plan is loaded. I really cannot say enough terrible things about Molina. Avoid at ALL COSTS!

  • Kelly Davis /
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    I signed up with Molina thru HealthCare.gov and was assigned a PCP this Doctor turned out to be a pediatrician! I went to the Molina website to select another Doctor. I called 10 Doctors on their list and of the 10 only one was accepting Molina Insurance!

    I called one Doctors number and left a message, He returned my call and informed me that he had told Molina for two years to remove his number from their website to no avail.

    He also informed me that he knew of no Doctors that would take Molina insurance! I called Molina customer service to get some names and numbers of Doctors they gave me four of all four that I called none of the numbers were good.

    I paid two months premiums ($400.00) and never got to see a Doctor. Molina Health Care is a Fraud and I am still trying to get my money back.

  • Unhappy Physician /
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    Molina is the worst insurance company ever for Ohio Medicaid. They refuse to provide necessary tests for the patients.

    After trying appeals as physician to get an MRI for the patient, the insurance company states I can higher a lawyer to appeal the MRI which I ordered for the patient. Why the h#$@ would I higher a lawyer to order a test for a patient?

    If you live in Ohio and have Medicaid, Caresource is probably you best provider.

  • Michael Robinson /
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    Worst customer service I have encountered in my 64 years.

    I cancelled after being given inaccurate information concerning my provider. (I had sent a check for 568.00 12-16-2014 to cover the first month’s premium) I called to request my money refunded no less than 5 times January-end of February 2015. I waited up to an hour and then was transferred to another department then the Wisconsin Department and hung up on a couple of times, Wrote twice, had my agent call once.

    Promised, promised promised….”seven days, fifteen days, confirmed it is coming from California, here is your confirmation number that it has been issued, it’ll be another 15 days, just a couple more days, no it shouldn’t take 15 days to come from California, and on and on…” It is the end of February, filed a complaint with the Wisconsin Commissioner of Insurance and still no refund….I wouldn’t insure a rock with these people

  • IggyMouse /
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    My family only recently got healthcare, and we were more or less forced to take Molina. First off, there is only one clinic in the whole of my home state of Washington. Now, the horror stories. My 43-year-old mother suffers asthma and a mood disorder. The Molina doctor basically flat-out accused her of being an addict for asking for her prescriptions. They denied me, a 17-year-old girl birth control when I asked.

    Now, the really bad one. These other things were already enough to make me and my 14-year-old brother start calling the Molina clinic the “clinic from Hell.” I got a cough. In fact, as of writing this, it’s been nearly two weeks with minimal improvement on that cough. I think I may have bronchitis. The Molina clinic could not get me an appointment until two weeks from the time my mom called, so she had my dad take me to the walk-in.

    We sat there, in the empty clinic for half an hour waiting for “a doctor to become available” before the receptionist called us up and said my insurance had expired and been denied when we first got there, HALF AN HOUR earlier.

    So, my dad fixed the insurance issues, no big deal. Today, I went to the walk-in again for my cough. They claimed they were too busy (empty clinic, again!) and referred me to a nearby urgent care clinic, which had a three-hour wait. My dad then tried to make me an appointment, as I still need to see a doctor because I cough so hard I nearly throw up several times a day. He spent half an hour being led in circles by customer care. He asked to talk to a supervisor and was instead directed back into the caller queue to talk to someone else.

    We’re changing our insurance right now. I suggest anybody who currently has Molina do the same. Escape while you’re still healthy and can live without having to put up with this in order to.

  • Lucia Cardoso /
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    I purchased Molina through healthcare marketplace. What a huge mistake I have made, I wish I could change this medical insurance. I have diabetes type II and need insulin every day to keep my sugar in range.

    Well, I have been fighting with them for more than a month for humolog kiwi-pen which is the only one I can tolerate and after asking my doctor for more documents and charts, their supervisor say that I have to use another insulin brand like novolin or novolog because they will not pay for it.

    I have already run out of humolog and do not know what to do. I told them that if anything bad happened to me, my family would sue them and they did not care about it.

    DO NOT BUY MOLINA

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    This is by far the worst health care company I have ever had.

    I cannot get the medications I need. The hold time is over an hour wait and the doctors list they have listed is incorrect. Most doctors on the list say they do not take Molina. I went through the market place.

    I just called the marketplace and am now trying to change insurance companies. I explained everything to the marketplace on how bad this health care company is. It is absolutely terrible. It is my hope that healthcare.gov will get rid of them.

    After seeing all these complaints I realized that this was a bad choice by choosing them.

  • Veryupset /
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    The worst healthcare, no doubt I fear being disabled this poorly run health care providers.

    Can not get my MRI referral. I needed spine surgery and they did not ok it for 9 months,

    By this time the compression fractures were knitted over and the surgery would’ve been useless .

    I can go on about this poorly run Company but will change in July to another .

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    By far the worst insurance co I’ve ever had to deal with, they love to play games and deny service.

    I’ve been trying since Nov. 2014 to get help trying to avoid surgery, all You get from them is excuses and denials.

    Save yourself the pain and aggravation and go elsewhere, horrible, horrible Co.

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    Horrid Company, they prefer their profit over your pain.

    They have repeatedly denied treatment for chronic lower back and leg pain, and treatment for a degenerated disc in the neck causing severe pain and loss of use of my arm.

    They prefer that I take eighteen pills a day instead.

    Think long and hard before giving this company a dime!

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    The worst health care I ever had. I can’t believe they are still in business.

    I can not get my asthma medication. I tell them please authorize my meds and they won’t. I have called them many many times and begged them please my breathing is getting worse and they just say go to emergency then.

    I have been on the same meds for almost 10yrs before getting Molina. They are programmed to say no to everything and that equates to bigger profits. ROTTON company.

  • Debra Crawford /
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    Yes, Molina sucks.

    Most times I am put on hold while the customer service rep is trying to find an answer to a question that I have asked. Was on the phone with them today for approx. 41 minutes most of which I was on hold listening to music. Just trying to find out what my prescription co-pays were for my prescribed meds and it took this long for them to figure it out.

    If you ask a question from 2 different people, you get 2 different answers. Cust svc reps have to go thru supervisor to get information from the pharmacy instead of them being given the authority to contact the pharmacy themselves. And I pay $137/mth on social security disability for this coverage.

    What a joke!!

  • anil kapahi /
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    Molina is the worst health plan ever. After being told that all I needed to do was forward a bill to them and it would get paid it still was not paid after two months and when I called they said that the doctor was not a provider and they had no reason for why I was not called about this.

    Their prescription benefits plan is horrible. You have to jump through a million hoops and go thru all kinds of BS. By far the worst plan. Any plan other than Molina.

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    My daughter needed to go see a dentist. They referred me to the one on 7th and Mitchell. That appoint went fine except for the fact that all the dentist did was poke my daughter’s tooth said she needed a root canal from a Pediatric Dentist.

    The clinic couldn’t even refer me to a Pedo dentist. So I called the insurance company. The first time I called they referred me to Burleigh dental I told them I need a pedo with a referral from the last dentist.

    When I called Burleigh Dental and explained my needs, I was informed they could not help me because they are not a pedo. So I called back. The guy I spoke to was very nice, tried scheduling the appt but failed so he escalated my call. I received a callback today only to tell me there are no Pedo dentists in Milwaukee County. And that I had to take my daughter somewhere an hour away.

    I find it ridiculous to have to travel that far to find someone in-network. Thankfully I am only with Molina until the end of the month. Hoping my daughter will be ok for a few days so I can look into this matter with United.

    I am sure I will have better luck finding something NOT an hour away.

  • Jerry Hornsby /
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    The worst company I have ever dealt with…. I have gone without I.D. cards for four months…. I have repeatedly asked for them and they kept saying they saw where it was requested but never knew why I had not received them yet….

    Customer service is polite but really not very helpful… My wife could not make a doctors appointments until she received the actual physical cards and was not able to use insurance at two emergency rooms because we did not have the card….. which we never

    Needless, to say I cancelled them…. There is more to tell…… but I will stop here…

    DON”T CHANCE IT TRUST ME THEY ARE A HORRIBLE COMPANY Beware…

  • Jerry Hornsby /
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    I can’t believe they are still in business…

    0 stars should be available

    Molina = 0 stars

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    after reading all these reviews, my only suggestion is for all of you to call/write your respective state insurance commissioners, the better business bureau, and the federal trade commission.

    they all listen to your horror stories and help you remedy your situation. I would not trust anyone I don’t know anything about. do your research before signing up. good luck.

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    Molina is the worst insurance ever.

    They withdraw $1054 dollars from my bank account without even asking me if I was able to pay that amount of money. They don’t pay when you need service, but they will do everything in order to get money from you.

    I will never recommend anyone to recruit this insurance. I am never doing business with them again.

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