Comments on: Health Net Health Insurance Company

By: Jo Zhou

Jo Zhou — Fri, 09 Dec 2011 19:07:43 +0000

Do not use this insurance. Their service is a headache.

1. It does not work prudently. I delivered the baby, healthnet put my primary doctor as baby’s ped. So all the service requested by the hospital was denied by my primary doctor. Of course, it would. It delayed my baby’s medical care.

2. Its referral authorization takes forever. As long as you are not died, it doesn’t care your medical condition and make the process painfully long.

3. Their claims are processed really messy. I was billed for two $1500 co-insurance for me and my baby’s hospitalization. Actually, it should be one. It takes forever for them to clarify the error. Also, I still have several disputed claims with them after 3 months’ delivery.

I wish Healthnet can go out of business quickly, so people would not suffer their service any more.

By: JERRY

JERRY — Thu, 01 Sep 2011 02:24:04 +0000

I’m done with them. For the last 4 years, we’ve been insured with Health Net, and they haven’t missed a single one to raise our rates. Often twice. In 4 years my rate has gone from $190 to $496. Maybe I missed out on the 150% pay raise that everyone else must have got.

By: sonu

sonu — Thu, 28 Jul 2011 00:33:14 +0000

Don’t ever get this insurance. We recently changed our insurance from Healthnet PPO to Healthnet HMO. After 3 months of this change we had to fix an appointment for our son’s third year check up. I fixed the appointment with my son’s pediatrician before 2 days of the appointment got phone call from the pediatricians office saying that the medical group listed in our insurance was different and that I had to go the medical group listed in my insurance. When I saw my online account I found out that the PCP was changed to a place 30 miles away from my place. I called healthnet and asked them how to change it, they said i can changed it online or ask the change by phone, so I requested a change but the change cannot come into effect till 90 days( how sweet). Then I asked them how could they change the PCP or assign a PCP for us without our knowledge, the representative was very harsh to me saying that i should have got an id card and i should have referred to it, when i said i didn’t get an id card from them she just told ” then you should have referred the manual” which was also not sent to us.When they assigned a PCP, we didn’t have any sort of correspondence and the PCP(Primary Care Provider) was 30 miles away. Just imagine travelling for a doctors appointment with any ailment 30 miles

This insurance sucks …. Pls Pls don’t take this insurance.I can’t even give a full star for this company

By: George Sims

George Sims — Fri, 10 Jun 2011 21:36:23 +0000

HealthNet Dental provides general and basic coverage. They get some points for follow-through, however, my discussions with them as to why the will pay a percentage of the cost for a bridge, but no coverage for an implant gave me no satisfaction. My argument was that for a FRONT tooth, that broke and had to be surgically removed, a bridge would not make as much sense as an implant. HealthNet Dental stood on policy and would not cover any part of the dentist recommended implant. Many other dental insurance companies are covering a percentage of the cost of an implant.

When a procedure makes sense, is recommended by the dentist instead of a bridge, and has the best long term outcome for the patient, I would hope that the insurer would do the right thing.

THEY DID NOT! They did not even cover the surgical removal of a tooth.

By: ventur4th

ventur4th — Fri, 10 Jun 2011 21:21:14 +0000

I’ve rated them with one star because there isn’t a lower rating.
If you are hurt in an accident, you’ll pay $100 for an emergency room visit. If you need a follow up visit (and you probably will if you went to an emergency ward) you will have to wait up to 10 days to see your doctor. But they have one Urgent Care Center that you can use – first come first served no appointments allowed, usually standing room only. Take a look in the back and you’ll find the staff hanging out, eating, texting, chatting etc. Hope you’re not in too much pain or have anywhere to be. (like work)
Basicaly you have an insurance plan that has a $100 office visit charge if you need care within a reasonable amount of time.
This insurance is worthless if you have a problem that requires follow up attention. 3rd world countries have better medical services than what is provided by Health Net.

By: SoTrue2710

SoTrue2710 — Fri, 01 Apr 2011 18:36:32 +0000

By far, this is the worst insurance provider I have EVER experienced…and that’s saying something since I’m 65 years old. They advertise dental insurance for Medicare/Medicaid patients in certain parts of Calfornia. I called them three times before joining and they assured me that dentures are covered. The first dentist they sent me to wanted $8,822…and that was just MY share of the cost! Another dentist recommended dentures but Health Net refused to authorize it. I have one molar left on the bottom and it’s so rotten that I’m in agony.,..but if I let them pull it, how will I chew?

By: Glenn G. Millar

Glenn G. Millar — Sat, 04 Sep 2010 22:26:04 +0000

HealthNet guilty of Age Discrimination? I have an individual policy with HealthNet. I’ve been with them 4 years and every year they have raised prices 20-25%. In July, 2010 my monthly rate was $147. They let me know that on August 1, my new rate would be $218, an increase of 48%. I paid the August bill. Today, 2 weeks later, they informed me that effective Oct. 1, my rate would be $264, a increase of 80%. It would appear they are trying to get rid of me. In July, I turned 50 years old. Coincidence?

By: who knows

who knows — Sun, 22 Nov 2009 16:45:33 +0000

They are OK. But constantly change the rules. And the monthly costs have risen greatly with renewal

By: who knows

who knows — Sun, 22 Nov 2009 16:44:23 +0000

about same as oxford but coverage better on prescriptions.
They always dispute some charge you have no matter what