http://www.healthinsuranceproviders.com/celtic-health-insurance-company-review/ Compare top health insurance providers! Sun, 25 Dec 2011 22:02:28 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.healthinsuranceproviders.com/celtic-health-insurance-company-review/comment-page-1/#comment-248 M Schulz Fri, 18 Mar 2011 17:39:59 +0000 http://www.healthinsuranceproviders.com/?p=106#comment-248 I had the same problem as Therese Murray. I called to cancel my policy the same day it was approved due to an elimination rider put on the policy. They told me to send a request in writing. I was told I would receive a full refund if cancelled within 20 days of approval. I faxed them a letter stating my cancellation. A few weeks later I got a letter in the mail (mind you that they waited until AFTER the 20 cancellation period to send this letter) stating that my cancellation could not be completed due to lack of signature on the bottom of the fax. I called Celtic and they said that the cancellation did not become effective until the date I sent a signed fax and would not be getting a refund for my $168.96!!! I am considering taking legal action - even though it is only $169, it is the fact that they are trying to scam people like this! I had the same problem as Therese Murray. I called to cancel my policy the same day it was approved due to an elimination rider put on the policy. They told me to send a request in writing. I was told I would receive a full refund if cancelled within 20 days of approval. I faxed them a letter stating my cancellation. A few weeks later I got a letter in the mail (mind you that they waited until AFTER the 20 cancellation period to send this letter) stating that my cancellation could not be completed due to lack of signature on the bottom of the fax. I called Celtic and they said that the cancellation did not become effective until the date I sent a signed fax and would not be getting a refund for my $168.96!!! I am considering taking legal action – even though it is only $169, it is the fact that they are trying to scam people like this!

]]> http://www.healthinsuranceproviders.com/celtic-health-insurance-company-review/comment-page-1/#comment-234 therese murray Sun, 06 Feb 2011 06:07:03 +0000 http://www.healthinsuranceproviders.com/?p=106#comment-234 I went through ehealthinsurance to get a 1 month brdge policy for me and my son while between jobs. Once I was approved they told me that I wouldnt be eligible for coverage until a week after I was eligible for coverage at my new job, mind you this was weeks away. I called ehealthinsurance and they gave me an email address to send a note to to tell them the situation and they told me that I would be canceled and reimbursed. I sent 3 emails with no response. I finally called them and explained my situation to a PERSON named Naomi. She told me that my email was sent within the timeframe that would allow a refund. She called me back at work 5 minutes later, gleefully telling me that "we have you on a technicality" you didnt type your full name at the end of the email that you sent us to cancel. ARE YOU KIDDING ME??? No one ever told me to do so, and does it matter? And shouldnt they have reached out to me when Ithey noticed that I didnt sign my name? NO, they waited until their cancel timeframe ended...Or, do they think that someone hacked my email and maliciously canceled my health insurance to sabotage me? I asked for a manager to call to discuss 3 x and have not yet received a call. This is a VERY DIRTY company!!!! STAY AWAY! There are way better options out there. ehealthinsurance should be more careful as to whom they use to represent them! I went through ehealthinsurance to get a 1 month brdge policy for me and my son while between jobs. Once I was approved they told me that I wouldnt be eligible for coverage until a week after I was eligible for coverage at my new job, mind you this was weeks away. I called ehealthinsurance and they gave me an email address to send a note to to tell them the situation and they told me that I would be canceled and reimbursed. I sent 3 emails with no response. I finally called them and explained my situation to a PERSON named Naomi. She told me that my email was sent within the timeframe that would allow a refund. She called me back at work 5 minutes later, gleefully telling me that “we have you on a technicality” you didnt type your full name at the end of the email that you sent us to cancel. ARE YOU KIDDING ME??? No one ever told me to do so, and does it matter? And shouldnt they have reached out to me when Ithey noticed that I didnt sign my name? NO, they waited until their cancel timeframe ended…Or, do they think that someone hacked my email and maliciously canceled my health insurance to sabotage me? I asked for a manager to call to discuss 3 x and have not yet received a call. This is a VERY DIRTY company!!!! STAY AWAY! There are way better options out there. ehealthinsurance should be more careful as to whom they use to represent them!

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