Comments on: Blue Cross Blue Shield Health Insurance Company

By: Blue shield heath company sucks

Blue shield heath company sucks — Sun, 18 Dec 2011 23:11:06 +0000

Crappy health insurance company

By: Randy

Randy — Sun, 04 Dec 2011 18:03:38 +0000

I am a small business owner and was cancelled by Horizon due to a paperwork issue. The policy was cancelled without notice or explanation. When I called to find out what happened they could not give me a reason other than “compliance”. It took a week to find out they canceled for a payroll form that my company does not use and did not submit for the past 6 years but now they want it. They will not re-instate now until I have been off the plan for 12 months. Sorry I won’t be back.

By: Russel

Russel — Tue, 23 Aug 2011 04:57:31 +0000

Recently forced to transfer from BCBS to UHC (company changed)and I regret the few times I ever complained about Bluecross!! Compared to UHC, they were wonderful! Both have drawbacks but Bluecross seems to have better coverage of meds. For example, I only paid $35/month for Lexapro and there was not a quantity limit (I was on 30mg or #45 tablets per month). With UHC, i not only have a $75 copay on it (which would be fine if I could fill it at MY pharmacy), but have to order a 3-month supply at a time@ $225 through MEDCOs mail order pharmacy and the max dosage they will cover is 20mg. The only 2 complaints I have with BCBS is they had a bit too many prior authorizations required and DO NOT respond to them in a timely manner. And they do not cover compounded prescriptions (though UHC/MEDCO will try to find anything on the paperwork they can to reject your claim). With BCBS, the fact that the benefits and pharmacy plans are run by the same company seems to make a difference because with UHC, there is no point in calling them if it has anything to do with Rxs…. you have to call Medco. BCBS covers more providers especially in the mental health field. I miss them and will hopefully be getting back on soon with a new job (as of now, I am on my dad’s policy). I see a LOT of negative reviews and I am not sure what type of plan they have. This is a PPO group plan. I never had any problems with them paying. I also don’t have to fill paperwork for them to pay so I am guessing different type of plan?

By: Jim

Jim — Sat, 26 Mar 2011 21:36:12 +0000

I truly hope that this message makes it to at least one person who is considering purchasing BCBS health insurance. If I can help one person avoid the headaches that have resulted from dealing with this company, it will be worth the time I took to submit this review. BCBS is a deceptive, dishonest, manipulative company that couldn’t care less about members’ healthcare as long as they collect the premium each month. They will raise your premium and simultaneously deny more and more of the claims that they are responsible to pay. You will pay unbelievable premiums each month, and most of the claims (be it routine office visits or prescriptions) will be denied. Trying to reach customer service is almost impossible and, when you do, you will be given a vague and nonsensical answer with no resolution. You will be left with a simple response…”no exception.” Take my word – if you are considering BCBS as your health insurance carrier, reconsider.

By: Richard

Richard — Thu, 11 Nov 2010 21:57:47 +0000

This insurer pays medical providers so little that doctors treat members like they’re free-clinic patients.
Meanwhile Blue Cross gets $1,000 monthly now, $1,700 in 2011, in premiums.
Just what people need: to pay outrageous amounts to Blue Cross, and be treated like dirt by doctors because the payment is too low.

By: Joanne

Joanne — Wed, 15 Sep 2010 13:44:55 +0000

This should be ranked as the worst insurance company. They lose payments and even after providing them proof, they deny claims. I am seeking legal action against them.

By: Alicia

Alicia — Wed, 15 Sep 2010 13:34:17 +0000

Terrible company. They lose payments and deny claims even though I have proof I paid. The worst company ever, ghetto people work there, takes weeks to get a live voice, STAY AWAY!!!!

By: Thomas Scott

Thomas Scott — Fri, 12 Feb 2010 18:17:20 +0000

If you are a senior these folks will look for any way possible to decline enrolling you. Both my wife and I applied and were rejected for “preexisting conditions”. When we contacted our doctors to try to determine if there was a problem, we were told that they were baffled by the company’s decision. Compared to most seniors both of us are in excellent health and those “preexisting conditions” were either resolved are well under control and not of concern to our doctors. This is obviously a way to assure that only young, healthy people will get coverage.

By: Jonathan P. Knickerbocker

Jonathan P. Knickerbocker — Wed, 08 Jul 2009 05:41:47 +0000

I have used Blue Cross Blue Shield for a few years and have been pleased with the availability of networks and satisfied with the plans and feasible co-payment cost. Overall, I have been pleased with the quality of service from this insurance provider.

By: Rachel

Rachel — Tue, 07 Jul 2009 01:07:25 +0000

I have used Blue Cross Blue Shield for several years and have never had a bad experience. They have great customer service and are very reliable.